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- Tasks: Lead a dynamic team to deliver exceptional luxury customer experiences.
- Company: Join Chisholm Hunter, an award-winning family-run jeweller with a rich heritage.
- Benefits: Competitive salary, generous discounts, and career advancement opportunities.
- Why this job: Be part of a passionate team and make a real impact in luxury retail.
- Qualifications: Strong people management skills and a drive for sales excellence.
- Other info: Embrace a culture of feedback and growth with a commitment to your development.
The predicted salary is between 24000 - 36000 ÂŁ per year.
We want to offer exceptional service to our valued clients, and we work hard across all disciplines to achieve this.
Company Description
Chisholm Hunter is one of the UK's multiple award‑winning jewellers, supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family‑run business, passionate about our exquisite products and are experts at delivering a high‑end, luxury customer experience which is "A Cut Above". At the heart of everything we do are our HEART values – Honesty, Excellence, Accountability, Respect, and Teamwork. These guide the way we work with our clients, our colleagues, and our communities.
Salary ÂŁ30,000 (flexible with industry experience)
Location Glasgow Fort
Responsibilities
- People Management – holding regular 121s, coaching and developing, creating a winning environment and celebrating success.
- Sales Floor Management – ensuring all of our processes are followed and the client needs are being exceeded.
- Sales Excellence – support your team to meet and exceed sales targets while role‑modeling strong personal sales, through a consultative selling approach; coaching your team and utilizing your expertise to support the upsell and cross‑sell of relevant complementary products, enhancing the overall shopping experience for our clients.
- Building Long‑Lasting Client Relationships – taking client care to the next level, going the extra mile.
Requirements
We have the highest of standards and expect this of our colleagues as a prerequisite. We seek like‑minded, competitive, driven, commercial and people‑focused leaders to share our journey. You bring your strong people and operational management skills with you. In your first 3 months, we ask that you demonstrate your ability to sell the Chisholm Hunter way so you can best support your team as a leader. We then will transition you into the management responsibilities.
Benefits
- Be part of a renowned, family‑owned jewellery brand with a rich heritage and a commitment to further growth where feedback of ideas is embraced.
- Join a dynamic team who are as passionate about their craft as we are, with the added benefit that we fully sponsor colleagues to complete their JET qualification – and reward them when they pass!
- Advance your career within our expanding company where over 80% of our current managers were promoted from within and started their career in non‑managerial roles.
- Generous employee discounts on watches, jewellery and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends.
- Enjoy a competitive salary (negotiable based on experience) and industry‑leading bonus package.
Manager Designate Glasgow Fort employer: Chisholm Hunter
Contact Detail:
Chisholm Hunter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager Designate Glasgow Fort
✨Tip Number 1
Network like a pro! Reach out to current employees at Chisholm Hunter on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the role. It’s all about making those connections!
✨Tip Number 2
Prepare for the interview by practising your sales techniques. Since the role is all about exceeding client needs, think of examples where you’ve gone above and beyond in previous jobs. Show us how you can bring that luxury customer experience to life!
✨Tip Number 3
Don’t just talk about your skills; demonstrate them! If you get the chance, showcase your consultative selling approach during the interview. Bring along ideas on how you’d coach your team to meet sales targets and enhance client relationships.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Chisholm Hunter family. Let’s make this happen!
We think you need these skills to ace Manager Designate Glasgow Fort
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for luxury jewellery and customer service shine through. We want to see how excited you are about joining our family-run business and delivering that high-end experience to our clients.
Highlight Your People Skills: Make sure to emphasise your people management skills in your application. We’re looking for someone who can coach and develop a team, so share examples of how you've created a winning environment and celebrated success in the past.
Demonstrate Sales Excellence: Since sales excellence is key to this role, include specific achievements related to sales targets. Show us how you've used a consultative selling approach to enhance client experiences and drive results.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. Let’s get started on this journey together!
How to prepare for a job interview at Chisholm Hunter
✨Know the HEART Values
Before your interview, make sure you understand Chisholm Hunter's HEART values: Honesty, Excellence, Accountability, Respect, and Teamwork. Think of examples from your past experiences that demonstrate how you embody these values, as they are at the core of the company's culture.
✨Showcase Your Sales Skills
Prepare to discuss your sales experience in detail. Be ready to share specific instances where you exceeded sales targets or successfully upsold products. Highlight your consultative selling approach and how it can enhance the client experience at Chisholm Hunter.
✨Emphasise People Management
As a potential manager, it's crucial to showcase your people management skills. Prepare to talk about how you've coached and developed team members in the past, and how you plan to create a winning environment that celebrates success within the team.
✨Demonstrate Client Care
Chisholm Hunter prides itself on exceptional client care. Think of examples where you've gone the extra mile for customers. Be ready to discuss how you would build long-lasting relationships with clients and ensure their needs are not just met, but exceeded.
