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- Tasks: Create unforgettable experiences for clients through luxury jewellery sales and personalised service.
- Company: Award-winning family-run jewellers with a rich heritage since 1857.
- Benefits: Competitive salary, commission, employee discounts, and career advancement opportunities.
- Why this job: Join a passionate team and make lasting memories in a luxurious environment.
- Qualifications: Retail sales experience, passion for jewellery, and excellent interpersonal skills.
- Other info: Dynamic workplace with over 80% of managers promoted from within.
The predicted salary is between 30000 - 42000 £ per year.
Company Description
Salary: £12.21 plus commission (flexible with industry experience).
Location: Silverburn.
Voted one of Sunday Times best places to work 2025!
We are multiple award‑winning jewellers supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high‑end, luxury customer experience which is 'A Cut Above'. At the heart of everything we do are our HEART values – Honesty, Excellence, Accountability, Respect and Teamwork. These guide the way we work with our clients, our colleagues and our communities.
We are looking for a passionate and driven Sales Professional who embodies these values and is eager to create lasting memories for our client.
What's in it for you?
- Be part of a renowned, family owned jewellery brand with a rich heritage and a commitment to further growth where feedback of ideas is embraced.
- Join a dynamic team who are as passionate about their craft as we are, with the added benefit that we fully sponsor colleagues to complete their JET qualification - and reward them when they pass!
- Advance your career within our expanding company where over 80% of our current managers were promoted from within and started their career in non managerial roles.
- Generous employee discounts on watches, jewellery and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends.
- Enjoy a competitive salary and attractive benefits package, where over half of our sales professionals earn in excess of £30,000 each year (basic salary and bonus).
To achieve this salary, you will excel in the below key areas of the role.
Creating Lasting Impressions
- Welcome clients with warmth, professionalism, and a genuine passion for jewellery. Create a welcoming and luxurious atmosphere that reflects the essence of our brand.
Product Expertise
- Develop an in-depth knowledge of our jewellery collections, including gemstones, metals, and craftsmanship techniques. Educate clients on the unique characteristics of each piece, helping them make informed purchase decisions.
Personalised Service
- Build strong relationships with clients, understanding their preferences, and providing personalised recommendations. Assist in selecting the perfect piece for special occasions, ensuring a memorable experience for every client.
Sales Excellence
- Meet and exceed sales targets while maintaining a consultative selling approach. Utilise your expertise to upsell and cross‑sell complementary products, enhancing the overall shopping experience.
Visual Merchandising
- Collaborate with the team to create stunning displays that captivate clients and highlight our jewellery collections. Ensure the store is consistently immaculate and visually appealing.
Requirements
- Previous retail sales experience, preferably in luxury goods or jewellery.
- Passion for and knowledge of jewellery, gemstones, and precious metals (JET qualification would be advantageous).
- Excellent interpersonal skills with the ability to engage and connect with clients.
- Strong sales acumen and a track record of meeting or exceeding targets.
- Flexibility with regards to working hours.
Luxury Sales Professional - Silverburn in Glasgow employer: Chisholm Hunter
Contact Detail:
Chisholm Hunter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Sales Professional - Silverburn in Glasgow
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products, values, and history. When you walk into that interview, you want to show them you’re not just another candidate but someone who truly understands what makes their jewellery special.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell a piece of jewellery to a client. Highlight your ability to create lasting impressions and provide personalised service. This is your chance to shine and show them you can deliver that high-end customer experience they’re after.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider knowledge and might even lead to a referral. Plus, it shows you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining a family-run business that values teamwork and excellence. Let’s get you that dream job!
We think you need these skills to ace Luxury Sales Professional - Silverburn in Glasgow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for luxury jewellery shine through! Share why you’re excited about the opportunity to work with us and how our HEART values resonate with you.
Tailor Your CV: Make sure your CV reflects your experience in retail sales, especially in luxury goods. Highlight any achievements that demonstrate your sales excellence and customer service skills – we want to see what makes you stand out!
Craft a Personal Cover Letter: Your cover letter is your chance to connect with us on a personal level. Use it to tell a story about your journey in sales and how you can create lasting impressions for our clients. Keep it genuine and engaging!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting role. Plus, it shows you’re keen to join our family!
How to prepare for a job interview at Chisholm Hunter
✨Know Your Products Inside Out
Before the interview, dive deep into the jewellery collections and understand the unique features of each piece. Being able to discuss gemstones, metals, and craftsmanship will show your passion and expertise, which is crucial for a Luxury Sales Professional.
✨Embrace the HEART Values
Familiarise yourself with the company's HEART values: Honesty, Excellence, Accountability, Respect, and Teamwork. Think of examples from your past experiences that demonstrate how you embody these values, as they are at the core of the company culture.
✨Practice Personalised Service Scenarios
Prepare for role-play scenarios where you might need to engage with clients. Think about how you would build relationships and provide personalised recommendations. This will help you showcase your interpersonal skills and ability to create memorable experiences.
✨Show Your Sales Acumen
Be ready to discuss your previous sales experiences and how you've met or exceeded targets. Highlight any specific strategies you used to upsell or cross-sell products, as this will demonstrate your sales excellence and understanding of a consultative selling approach.