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- Tasks: Manage stock requests, prepare web orders, and assist the customer success team.
- Company: Join Chisholm Hunter, a family-run jeweller with a rich heritage.
- Benefits: Competitive salary, generous discounts, and fully-funded industry training.
- Other info: Enjoy excellent career growth opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team and advance your career in luxury retail.
- Qualifications: Attention to detail, good communication skills, and ability to multitask.
The predicted salary is between 26400 - 33600 £ per year.
Starting Salary: £12.71+ (depending on experience)
Location: Glasgow G2 8BL (5/7 - with some weekend working required)
Voted one of Sunday Times best places to work 2025! Chisholm Hunter is one of the UK's multiple award-winning jewellers, supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is 'A Cut Above'.
At the heart of everything we do are our HEART values - Honesty, Excellence, Accountability, Respect, and Teamwork. These guide the way we work with our clients, our colleagues, and our communities.
What’s in it for you
- Be part of a renowned, family owned jewellery brand with a rich heritage and a commitment to further growth where feedback of ideas is embraced.
- Join a dynamic team who are as passionate about their craft as we are, with the added benefit that we fully sponsor colleagues to complete their JET qualification - and reward them when they pass!
- Advance your career within our expanding company where over 80% of our current managers were promoted from within and started their career in non managerial roles.
- Generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends.
- Enjoy a competitive salary (negotiable based on experience) and industry leading bonus package.
Your role
- Execute stock requests in an accurate and timely manner.
- Ticket and file away the stock deliveries in the relevant storage areas.
- Prepare web orders to go out to the stores (boxing/packaging/quality control) and ship to customers.
- Monitor warranty activations for luxury watches.
- Administer all email and telephone requests from the branches as required.
- Receive branch transfers from stores and stockroom and report any discrepancies.
- Assist with the daily/weekly tasks of overstocks, damages, branch requests, price changes and company directives.
- Log and process DPD uplifts for customers.
- Assist with Special Orders, Customer Repairs, RTMs and web order picks.
- Assist with all aspects of the admin for the customer success team.
Requirements
- Strong attention to detail and accuracy.
- Experience working in a fast paced, luxury retail environment is desirable, but not essential.
- Ability to work with own initiative and as part of a wider team.
- Good communication skills.
- Excellent organisational and prioritisation skills, with the ability to manage multiple tasks simultaneously.
Benefits
- Excellent career development opportunities and a clear development path.
- Accredited industry training and qualifications (fully-funded).
- 29 days holiday per year.
- Company life assurance of three times your salary for all colleagues.
- Generous staff discounts.
- Colleague incentives (cash rewards, show tickets, overnight stays, and more).
If this sounds like the ideal role for you, apply now!
Dispatch Administrator in Glasgow employer: Chisholm Hunter
Contact Detail:
Chisholm Hunter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispatch Administrator in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Chisholm Hunter. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching the company’s HEART values. Show us how you embody these values in your work ethic and past experiences. It’ll make you stand out as a candidate who truly fits our culture!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your skills and experiences. The more you practice, the more confident you’ll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the role. Plus, it’s a great way to reiterate your enthusiasm for joining our team!
We think you need these skills to ace Dispatch Administrator in Glasgow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the luxury retail industry shine through. We want to see that you’re excited about joining a family-run business like Chisholm Hunter and contributing to our high-end customer experience.
Tailor Your CV: Make sure your CV is tailored to the Dispatch Administrator role. Highlight any relevant experience, especially in fast-paced environments, and don’t forget to mention your attention to detail – it’s key for this position!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so show us you can get to the heart of what matters.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Chisholm Hunter
✨Know the HEART Values
Before your interview, take some time to familiarise yourself with Chisholm Hunter's HEART values: Honesty, Excellence, Accountability, Respect, and Teamwork. Think of examples from your past experiences that demonstrate how you embody these values, as they are central to the company's culture.
✨Showcase Your Attention to Detail
As a Dispatch Administrator, attention to detail is crucial. Prepare to discuss specific instances where your meticulousness made a difference in your previous roles. Whether it was managing stock requests or ensuring quality control, be ready to highlight your accuracy and organisational skills.
✨Demonstrate Your Team Spirit
Chisholm Hunter values teamwork, so be prepared to share examples of how you've successfully collaborated with others in a fast-paced environment. Discuss how you contribute to team goals and support your colleagues, as this will show you're a great fit for their dynamic team.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities, like the JET qualification, or how the company supports career advancement. This shows your genuine interest in growing with the company and aligns with their commitment to employee development.