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- Tasks: Lead a dynamic team to deliver exceptional luxury customer experiences.
- Company: Join Chisholm Hunter, a family-run jeweller with a rich heritage.
- Benefits: Competitive salary, generous discounts, and career advancement opportunities.
- Why this job: Be part of a renowned brand and make a real impact in luxury retail.
- Qualifications: Strong people management skills and a passion for sales excellence.
- Other info: Enjoy a supportive environment with opportunities for professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Company Description
Salary: £30,000 (flexible with industry experience)
Location: Dundee
Voted one of Sunday Times Best Places to Work 2025!
Chisholm Hunter is one of the UK's multiple award-winning jewellers, supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is 'A Cut Above'. At the heart of everything we do are our HEART values - Honesty, Excellence, Accountability, Respect, and Teamwork. These guide the way we work with our clients, our colleagues, and our communities.
Your role
We want to offer exceptional service to our valued clients, and we work hard across all disciplines to achieve this, as outlined below.
- People Management - holding regular 121s, coaching and developing and creating a winning environment and celebrating success
- Sales Floor Management - ensuring all of our processes are followed and the client needs are being exceeded
- Sales Excellence - support your team to meet and exceed sales targets while role modelling strong personal sales, through a consultative selling approach. Coaching your team and utilising your expertise to support the upsell and cross-sell of relevant complementary products, enhancing the overall shopping experience for our clients.
- Building Long Lasting Client Relationships - taking client care to the next level, going the extra mile
We have the highest of standards and expect this of our colleagues as a prerequisite. We seek like-minded, competitive, driven, commercial and people focused leaders to share our journey.
Requirements
You bring your strong people and operational management skills with you. In your first 3 months, we ask that you demonstrate your ability to sell the Chisholm Hunter way so you can best support your team as a leader. We then will transition you into the management responsibilities.
In return, you will get fantastic guidance and support from our central team across Finance, HR, Marketing, IT and our Workshop as well as some of the best experience in the industry in our Retail Support Team.
Other information
We offer the opportunity to:
- Be part of a renowned, family owned jewellery brand with a rich heritage and a commitment to further growth where feedback of ideas is embraced
- Join a dynamic team who are as passionate about their craft as we are, with the added benefit that we fully sponsor colleagues to complete their JET qualification - and reward them when they pass!
- Advance your career within our expanding company where over 80% of our current managers were promoted from within and started their career in non managerial roles.
- Generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends.
- Enjoy a competitive salary (negotiable based on experience) and industry leading bonus package
If this sounds like the ideal role for you, apply now!
Manager Designate- Dundee employer: Chisholm Hunter
Contact Detail:
Chisholm Hunter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager Designate- Dundee
✨Tip Number 1
Network like a pro! Reach out to current employees at Chisholm Hunter on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your application noticed.
✨Tip Number 2
Prepare for the interview by practising common questions and showcasing your people management skills. Remember, they want someone who embodies their HEART values, so be ready to share examples of how you've demonstrated honesty, excellence, accountability, respect, and teamwork.
✨Tip Number 3
Dress to impress! Since you're applying for a luxury brand, make sure your outfit reflects that high-end vibe. It shows you understand the brand and are serious about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re genuinely interested in joining the Chisholm Hunter family.
We think you need these skills to ace Manager Designate- Dundee
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for luxury jewellery and customer service shine through. We love candidates who are genuinely excited about what we do at Chisholm Hunter!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in people management and sales excellence. We want to see how your skills align with our HEART values and the role of Manager Designate.
Be Specific: Use specific examples from your past roles to demonstrate your achievements and how you've exceeded client expectations. This helps us understand how you can contribute to our team and culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Chisholm Hunter!
How to prepare for a job interview at Chisholm Hunter
✨Know the HEART Values
Before your interview, make sure you understand Chisholm Hunter's HEART values: Honesty, Excellence, Accountability, Respect, and Teamwork. Think of examples from your past experiences that demonstrate how you embody these values, as they are at the core of the company culture.
✨Showcase Your People Management Skills
As a Manager Designate, you'll need strong people management skills. Prepare to discuss your experience in coaching and developing teams. Bring specific examples of how you've created a winning environment and celebrated success in previous roles.
✨Demonstrate Sales Excellence
Chisholm Hunter is all about exceeding client needs. Be ready to talk about your sales achievements and how you've supported your team in meeting targets. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your consultative selling approach.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
