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- Tasks: Lead the e-Commerce strategy and drive online sales success.
- Company: Join Chisholm Hunter, a prestigious jeweller with a rich history since 1857.
- Benefits: Enjoy 29 days annual leave, life assurance, and generous staff discounts.
- Why this job: Be part of a family-run business known for luxury and exceptional customer experiences.
- Qualifications: 3+ years in e-Commerce, strong analytical skills, and a commercial mindset required.
- Other info: This role is fully office-based in Glasgow.
The predicted salary is between 34000 - 46000 £ per year.
Chisholm Hunter is one of the UK’s multiple award-winning jewellers, supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is ‘A Cut Above’. Our mission is to create lasting memories with our exceptional products and customer experience.
We are looking for someone who is passionate for success, enthusiastic, and shares our values of: Honesty, Excellence, Accountability, Respect and Teamwork.
As Digital Trading Manager, you will be responsible for driving online commercial success by leading the execution of the e-Commerce strategy across Chisholm Hunter. You will be responsible for:
- Maximising web traffic, improving conversion rate, enhancing customer experience and ensuring sales targets are met through strategic collaboration, performance analysis and digital best practice.
- Managing the e-Commerce team including Developers, Digital Marketing Manager, and Digital Designer, fostering a results driven, high performance culture.
- Developing and implementing the e-Commerce plan, setting targets for sales growth, traffic and conversion across all digital channels.
- Managing a variety of digital channels including paid, organic, affiliate, email and social.
- Analysing campaign performance to continuously improve site functionality and identify opportunities to enhance user experience, retention and customer value.
- Managing relationships with external digital agencies and internal departments to align strategy.
- Proposing, agreeing and managing the e-Commerce operational budget, aligned to wider business and growth strategy.
- Managing delivery and maintenance of all on-site content - ensuring accuracy, alignment with campaign message and brand consistency.
- Producing regular insight-led reporting for senior management team showing key trends, and opportunities for action.
Requirements:
- Availability to work fully onsite.
- At least 3 years’ experience in growing an e-Commerce business.
- Strong analytical and project management skills.
- A commercial attitude with experience of managing large-scale budgets and working to strict KPIs.
- Ideally experience within the luxury sector, retail or hospitality.
What’s in it for you:
- 29 days annual leave.
- Life Assurance.
- Generous staff discount for you and your friends and family across Chisholm Hunter.
If this sounds like the ideal role for you, we would love to hear from you. Click apply now!
Digital Trading Manager employer: Chisholm Hunter
Contact Detail:
Chisholm Hunter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Trading Manager
✨Tip Number 1
Familiarise yourself with Chisholm Hunter's brand and values. Understanding their commitment to luxury and customer experience will help you align your approach during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Research the latest trends in e-Commerce, especially within the luxury sector. Being able to discuss current strategies and innovations will demonstrate your expertise and passion for driving online commercial success.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed digital channels in the past. Highlighting your experience with paid, organic, and social media strategies will show that you're ready to take on the responsibilities of the role.
✨Tip Number 4
Network with professionals in the luxury retail and e-Commerce sectors. Engaging with industry peers can provide valuable insights and potentially lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Digital Trading Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Digital Trading Manager. Familiarise yourself with e-Commerce strategies, digital marketing channels, and performance analysis to tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in growing e-Commerce businesses, particularly in the luxury sector if applicable. Use specific examples to demonstrate your success in driving online sales and improving customer experiences.
Showcase Analytical Skills: Since the role requires strong analytical skills, include details about your experience with data analysis and project management. Mention any tools or methodologies you’ve used to track performance and optimise digital strategies.
Align with Company Values: Chisholm Hunter values honesty, excellence, accountability, respect, and teamwork. Make sure to reflect these values in your application by providing examples of how you embody them in your professional life.
How to prepare for a job interview at Chisholm Hunter
✨Show Your Passion for E-Commerce
Make sure to express your enthusiasm for e-commerce and how it drives business success. Share specific examples of how you've previously contributed to online growth, especially in a luxury context, as this aligns with Chisholm Hunter's values.
✨Demonstrate Analytical Skills
Prepare to discuss your experience with data analysis and performance metrics. Be ready to explain how you've used analytics to improve conversion rates or enhance customer experiences in past roles.
✨Highlight Team Management Experience
Since the role involves managing a team, be prepared to talk about your leadership style. Share examples of how you've fostered a high-performance culture and collaborated effectively with different departments.
✨Align with Company Values
Chisholm Hunter values honesty, excellence, accountability, respect, and teamwork. Think of instances where you've embodied these values in your work and be ready to share them during the interview.
