Customer Service & Repairs Administrator - Bromley

Starting Salary: £12.71+ (depending on experience)

Location: Bromley

Fully onsite: Monday to Friday

Customer Service and Repairs Administrator Responsibilities

• Support the branch management team, review and analyse store performance in repairs and special orders targets.
• Ensuring that merchandising and visual window displays are maintained to a high standard and in line with seasonal campaigns.
• Banking and Monday End-Of-Week returns including all monies banked and cash reconciliation invoices and accounts from the store.
• Conducting daily stock counts for audit purposes.
• Taking charge of stock control including supervising all goods in and out of the branch and preparing the stock totes for dispatch.
• Taking charge of customer calls for repairs and Special Orders and processing these accordingly.
• Establish and maintain productive working relationships within the team with the purpose of contributing to the overall positive atmosphere within the store.
• Management of all other administrative duties as required for the branch.
• Maintaining a high level of 'Cut Above' customer service by opening each interaction with a natural approach, putting the customer at ease and building a relationship.

Requirements

• Experience in a commercially-focused (preferably retail) Administrator role.
• Skilled in Microsoft Office suite.
• Eager to learn and build on your retail and product knowledge.
• The ability to work as part of a team and use your own initiative.
• Fantastic communication and organisation skills.

Benefits

• Excellent career development opportunities and a clear development path.
• Accredited industry training and qualifications (fully-funded).
• 29 days holiday per year.
• Company life assurance of three times your salary for all colleagues.
• Generous staff discounts.
• Colleague incentives.