Assistant Manager - Manchester
Assistant Manager - Manchester

Assistant Manager - Manchester

Manchester Full-Time 24000 - 32000 Β£ / year (est.) No home office possible
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Chisholm Hunter

At a Glance

  • Tasks: Lead a dynamic team to deliver exceptional luxury customer experiences.
  • Company: Join Chisholm Hunter, a family-run jeweller with a rich heritage since 1857.
  • Benefits: Enjoy competitive salary, bonuses, generous discounts, and fully-funded training opportunities.
  • Why this job: Be part of a renowned brand that values your ideas and promotes from within.
  • Qualifications: Previous retail management experience in luxury goods is preferred; passion for jewellery is essential.
  • Other info: 29 days holiday plus your birthday off and exciting colleague incentives await!

The predicted salary is between 24000 - 32000 Β£ per year.

Join to apply for the Assistant Manager - Manchester role at Chisholm Hunter. Voted one of Sunday Times Best Places to Work 2025! Chisholm Hunter is one of the UK's multiple award-winning jewellers, supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is 'A Cut Above'. Our mission is to create lasting memories with our exceptional products and customer experience. We are looking for someone who is passionate for success, enthusiastic, and shares our values; Honesty, Excellence, Accountability, Respect and Teamwork.

Position:

Starting Salary: Β£28,000 per annum (plus bonus opportunity)

We offer the opportunity to:

  • Be part of a renowned, family owned jewellery brand with a rich heritage and a commitment to further growth where feedback of ideas is embraced.
  • Join a dynamic team who are as passionate about their craft as we are, with the added benefit that we fully sponsor colleagues to complete their JET qualification – and reward them when they pass!
  • Advance your career within our expanding company where over 80% of our current managers were promoted from within and started their career in non managerial roles.
  • Generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends.
  • Enjoy a competitive salary (negotiable based on experience) and industry leading bonus package.

Your role:

We want to offer exceptional service to our valued clients, and we work hard across all disciplines to achieve this, as outlined below.

  • People Management – holding regular 121s, coaching and developing and creating a winning environment and celebrating success.
  • Sales Floor Management – ensuring all of our processes are followed and the client needs are being exceeded.
  • Sales Excellence – support your team to meet and exceed sales targets while role modelling strong personal sales, through a consultative selling approach. Coaching your team and utilising your expertise to support the upsell and cross-sell of relevant complementary products, enhancing the overall shopping experience for our clients.

Requirements:

Qualifications & Experience:

  • Previous retail sales/management experience, preferably in luxury goods or jewellery.
  • Passion for and knowledge of jewellery, gemstones, and precious metals (JET qualification would be advantageous).
  • Excellent interpersonal skills with the ability to engage and connect with clients.
  • Strong sales acumen and a track record of meeting or exceeding targets.
  • Flexibility with regards to working hours.

Other information:

  • Excellent career development opportunities and a clear development path.
  • Accredited industry training and qualifications (fully-funded).
  • 29 days holiday per year plus your Birthday off (pro-rata).
  • Company life assurance of three times your salary for all colleagues.
  • Generous staff discounts.
  • Colleague incentives (cash rewards, show tickets, overnight stays, and more).

If you're ready to embark on a dazzling career journey in the world of jewellery, we invite you to apply today! Join us and be part of a team that brings sparkle to people's lives.

Assistant Manager - Manchester employer: Chisholm Hunter

Chisholm Hunter is an award-winning family-run jeweller, celebrated for its commitment to excellence and a supportive work culture that prioritises employee growth. With a focus on luxury customer experiences, we offer competitive salaries, generous discounts, and fully-funded training opportunities, ensuring our team members thrive in their careers while enjoying a vibrant and dynamic workplace in the heart of Manchester.
Chisholm Hunter

Contact Detail:

Chisholm Hunter Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Assistant Manager - Manchester

✨Tip Number 1

Familiarise yourself with Chisholm Hunter's brand values and mission. Understanding their commitment to luxury customer experience and teamwork will help you align your responses during interviews, showcasing that you're a perfect fit for their culture.

✨Tip Number 2

Brush up on your knowledge of jewellery, gemstones, and precious metals. Being able to discuss these topics confidently will not only impress your interviewers but also demonstrate your passion for the industry.

✨Tip Number 3

Prepare examples from your previous retail management experience that highlight your sales achievements and team leadership skills. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

✨Tip Number 4

Network with current or former employees of Chisholm Hunter if possible. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.

We think you need these skills to ace Assistant Manager - Manchester

Retail Sales Management
Luxury Goods Knowledge
Interpersonal Skills
Sales Acumen
Coaching and Development
Customer Service Excellence
Consultative Selling
Team Leadership
Flexibility in Working Hours
Upselling and Cross-Selling Techniques
Performance Tracking
Communication Skills
Problem-Solving Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant retail sales and management experience, especially in luxury goods or jewellery. Use specific examples to demonstrate your sales achievements and interpersonal skills.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for jewellery and customer service. Mention how your values align with Chisholm Hunter's values of Honesty, Excellence, Accountability, Respect, and Teamwork.

Showcase Your Knowledge: In your application, include any knowledge or qualifications related to jewellery, gemstones, and precious metals. If you have the JET qualification or similar, make sure to highlight it.

Prepare for Potential Questions: Think about how you would respond to questions regarding your sales strategies and team management experiences. Be ready to discuss how you can contribute to exceeding sales targets and enhancing the customer experience.

How to prepare for a job interview at Chisholm Hunter

✨Show Your Passion for Jewellery

Make sure to express your enthusiasm for jewellery and luxury goods during the interview. Share any personal experiences or knowledge you have about gemstones, precious metals, or even your favourite pieces. This will demonstrate that you align with Chisholm Hunter's values and mission.

✨Highlight Your Sales Experience

Prepare to discuss your previous retail sales or management experience, especially in luxury settings. Be ready to provide specific examples of how you've met or exceeded sales targets, as this is crucial for the Assistant Manager role.

✨Emphasise Teamwork and Leadership Skills

Chisholm Hunter values teamwork and leadership, so be prepared to talk about your experience in coaching and developing team members. Share instances where you've created a positive work environment or celebrated team successes.

✨Research the Company Culture

Familiarise yourself with Chisholm Hunter's history and values. Understanding their commitment to customer experience and employee development will help you tailor your responses and show that you're a good fit for their culture.

Assistant Manager - Manchester
Chisholm Hunter
Location: Manchester
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