Voted one of Sunday times best places to work 2025 & 2026!
Location: Westfield Shepherds Bush.
Chisholm Hunter is one of the UK's multiple award-winning jewellers, supplying luxury jewellery and Swiss timepieces to clients since 1857. We are a family-run business, passionate about exquisite products and experts at delivering a high-end, luxury customer experience.
At the heart of everything we do are our HEART values: Honesty, Excellence, Accountability, Respect, and Teamwork.
What's in it for you
- Be part of a renowned, family-owned jewellery brand with a rich heritage and a commitment to growth where feedback is embraced.
- Join a dynamic team passionate about their craft, with the added benefit of fully sponsored JET qualification – rewarded upon completion.
- Receive structured training and development to prepare you for a future management role.
- Enjoy generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, family, and friends.
- Competitive salary (negotiable based on experience) and an industry-leading bonus package.
Your Role
As a Supervisor, you will learn and develop the skills needed to lead a successful team and deliver exceptional client experiences. Your responsibilities will include:
- Learning People Management Skills
- Shadow experienced managers and participate in coaching sessions.
- Develop the ability to motivate and support a team.
- Sales Floor Support
- Assist in ensuring processes are followed and client needs are met.
- Learn how to manage daily operations effectively.
- Build strong personal sales skills through a consultative approach.
- Gain experience in upselling and cross-selling luxury products.
Requirements
Qualifications & Experience
- Previous retail or customer service experience (luxury goods or jewellery preferred).
- Passion for jewellery, gemstones, and precious metals (JET qualification advantageous but not essential).
- Excellent interpersonal skills with the ability to engage and connect with clients.
- Strong desire to learn and progress into management.
- Flexibility with regard to working hours.
Ready to start your journey toward a management career in the world of jewellery?
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Supervisor- Westfield employer: Chisholm Hunter Ltd
Chisholm Hunter is an exceptional employer, recognised as one of the Sunday Times Best Places to Work for two consecutive years. With a strong commitment to employee growth through fully-funded industry training and a supportive work culture rooted in our HEART values, we offer a fulfilling environment where your passion for luxury jewellery can thrive. Located in the vibrant city of Glasgow, our family-run business prioritises teamwork and excellence, ensuring that every team member feels valued and empowered to deliver a 'cut above' customer experience.
