At a Glance
- Tasks: Create lasting impressions and provide personalised service to luxury clients.
- Company: Award-winning family-run jewellers with a rich heritage since 1857.
- Benefits: Competitive salary, generous discounts, private healthcare, and career advancement opportunities.
- Other info: Dynamic team culture with professional development sponsorship and long service awards.
- Why this job: Join a passionate team and make memorable experiences for clients in a luxurious environment.
- Qualifications: Retail sales experience, passion for jewellery, and excellent interpersonal skills.
The predicted salary is between 28800 - 43200 £ per year.
Voted one of Sunday Times best places to work 2025! We are multiple award-winning jewellers supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is 'A Cut Above'. At the heart of everything we do are our HEART values - Honesty, Excellence, Accountability, Respect, and Teamwork. These guide the way we work with our clients, our colleagues, and our communities.
We are looking for passionate and driven Sales Professionals who embody these values and are eager to create lasting memories for our clients.
Your Role
- Creating Lasting Impressions: Welcome clients with warmth, professionalism, and a genuine passion for jewellery. Create a welcoming and luxurious atmosphere that reflects the essence of our brand.
- Sales Excellence: Meet and exceed sales targets while maintaining a consultative selling approach. Utilise your expertise to upsell and cross-sell complementary products, enhancing the overall shopping experience.
- Personalised Service: Build strong relationships with clients, understanding their preferences, and providing personalised recommendations. Assist in selecting the perfect piece for special occasions, ensuring a memorable experience for every client.
- Visual Merchandising: Collaborate with the team to create stunning displays that captivate clients and highlight our jewellery collections. Ensure the store is consistently immaculate and visually appealing.
- Product Expertise: Develop an in-depth knowledge of our jewellery collections, including gemstones, metals, and craftsmanship techniques. Educate clients on the unique characteristics of each piece, helping them make informed purchase decisions.
Some Of The Benefits
- Advance your career within our expanding company where over 80% of our current managers were promoted from within and started their career in non-managerial roles.
- Enjoy a competitive salary (negotiable based on experience) and industry leading bonus package.
- Generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends.
- 29 days annual leave, increasing to 30 days after 1 year.
- Private Healthcare for Managers, Health Cash Plan with high street store discount perks, Enhanced Maternity Leave.
- Long service awards starting at 5 years.
- Be part of a renowned, family owned jewellery brand with a rich heritage and a commitment to further growth where feedback of ideas is embraced.
- Join a dynamic team who are as passionate about their craft as we are, with the added benefit that we sponsor colleagues with their professional development. We pay for colleagues to complete their industry JET qualification - and reward them when they pass!
Qualifications & Experience
- Previous retail sales experience, preferably in luxury goods or jewellery.
- Passion for and knowledge of jewellery, gemstones, and precious metals (JET qualification would be advantageous).
- Excellent interpersonal skills with the ability to engage and connect with clients.
- Strong sales acumen and a track record of meeting or exceeding targets.
- Flexibility with regards to working hours.
Luxury Sales Professional - Westfield in London employer: Chisholm Hunter Ltd
Join a family-run business that has been a leader in luxury jewellery since 1857, where your passion for exquisite products and high-end customer service will be celebrated. With a strong commitment to employee growth, over 80% of our managers have advanced from non-managerial roles, and we offer competitive salaries, generous discounts, and comprehensive benefits including private healthcare and professional development sponsorship. Experience a vibrant work culture rooted in our HEART values, where your contributions are valued and you can create lasting memories for clients in a luxurious environment.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Sales Professional - Westfield in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their HEART values and product range. This will help you connect with the team and show your genuine passion for luxury jewellery during interviews.
✨Tip Number 2
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider info and might just land you a referral, which is always a bonus!
✨Tip Number 3
Practice your sales pitch! Think about how you would approach a client in-store. Role-play scenarios with friends or family to refine your consultative selling skills and boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our family-run business and contributing to our legacy of excellence.
We think you need these skills to ace Luxury Sales Professional - Westfield in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for jewellery shine through! Share why you’re excited about the luxury sales role and how you connect with our HEART values. We want to see your genuine enthusiasm!
Tailor Your Experience:Make sure to highlight any previous retail or luxury goods experience in your application. Use specific examples that demonstrate your sales success and ability to create memorable customer experiences. We love a good story!
Be Professional Yet Personal:While we appreciate a friendly tone, remember to keep it professional. Address us properly and ensure your application is well-structured. A personal touch can go a long way, so don’t hesitate to share what makes you unique!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our amazing team. Let’s make some magic happen together!
How to prepare for a job interview at Chisholm Hunter Ltd
✨Know Your Products Inside Out
Before the interview, dive deep into the jewellery collections and understand the unique characteristics of each piece. Being able to discuss gemstones, metals, and craftsmanship techniques will show your passion and expertise, which is crucial for a Luxury Sales Professional.
✨Embrace the HEART Values
Familiarise yourself with the company's HEART values: Honesty, Excellence, Accountability, Respect, and Teamwork. Think of examples from your past experiences that demonstrate how you embody these values, as they are at the core of the company culture.
✨Practice Your Personalised Service Approach
Prepare to discuss how you would create lasting impressions and build strong relationships with clients. Think of specific scenarios where you provided personalised recommendations or went above and beyond to enhance a customer's experience.
✨Showcase Your Sales Acumen
Be ready to share your track record of meeting or exceeding sales targets. Use concrete examples to illustrate your consultative selling approach and how you've successfully upsold or cross-sold products in the past.
