Starting Salary:£12.71+ (depending on experience)
Location:Glasgow G2 8BL (5/7 - with some weekend working required)
Voted one of Sunday times best places to work 2025 & 2026!
Chisholm Hunter is one of the UK’smultiple award-winning jewellers,supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is ‘A Cut Above’.
At the heart of everything we do are our HEART values – Honesty, Excellence, Accountability, Respect, and Teamwork. These guide the way we work with our clients, our colleagues, and our communities.
Position
What's in it for you:
We offer the opportunity to:
- Be part of a renowned, family owned jewellery brand with a rich heritage and a commitment to further growth where feedback of ideas is embraced
- Join a dynamic team who are as passionate about their craft as we are, with the added benefit that we fully sponsor colleagues to complete their JET qualification – and reward them when they pass!
- Advance your career within our expanding company where over 80% of our current managers were promoted from within and started their career in non managerial roles.
- Generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends.
- Enjoy a competitive salary (negotiable based on experience) and industry leading bonus package
Your role:
- Execute stock requests in an accurate and timely manner
- Ticket and file away the stock deliveries in the relevant storage areas
- Prepare web orders to go out to the stores (boxing/packaging/quality control) and ship to customers
- Monitor warranty activations for luxury watches
- Administer all email and telephone requests from the branches as required
- Receive branch transfers from stores and stockroom and report any discrepancies
- Assist with the daily/weekly tasks of overstocks, damages, branch requests, price changes and company directives.
- Log and process DPD uplifts for customers
- Assist with: Special Orders, Customer Repairs, RTM’S and web order picks
- Assist with all aspects of the admin for the customer success team
Requirements
- Strong attention to detail and accuracy
- Experience working in a fast paced, luxury retail environment is desirable, but not essential
- Ability to work with own initiative and as part of a wider team
- Excellent organisational and prioritisation skills, with the ability to manage multiple tasks simultaneously.
Benefits :
- Excellent career development opportunities and a clear development path
- Accredited industry training and qualifications (fully-funded)
- 29 days holiday per year
- Company life assurance of three times your salary for all colleagues
- Colleague incentives (cash rewards, show tickets, overnight stays, and more)
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Dispatch Administrator in Glasgow employer: Chisholm Hunter Ltd
Chisholm Hunter is an exceptional employer, recognised as one of the Sunday Times Best Places to Work for two consecutive years. With a strong commitment to employee growth through fully-funded industry training and a supportive work culture rooted in our HEART values, we offer a fulfilling environment where your passion for luxury jewellery can thrive. Located in the vibrant city of Glasgow, our family-run business prioritises teamwork and excellence, ensuring that every team member feels valued and empowered to deliver a 'cut above' customer experience.
