At a Glance
- Tasks: Provide first line IT support and maintain hardware/software for our clients.
- Company: Join a family-run business with a rich history in the betting industry.
- Benefits: Full-time role with opportunities for career progression and skill development.
- Other info: Dynamic team atmosphere with a focus on growth and innovation.
- Why this job: Kickstart your IT career in a supportive environment with real impact.
- Qualifications: 1-2 years of IT experience and a passion for technology.
The predicted salary is between 25000 - 32000 € per year.
Chisholm Bookmakers is a family run business established in the 1950s with 32 betting shops located throughout the North East of England and Cumbria. Through our association with the Bookmakers Technology Consortium we provide IT services to over 500 shops in the UK and Ireland. We are looking for a full time IT Support Technician to join our team based at our Company head office in Ashington, Northumberland.
The role will primarily involve providing technical support to our customers across Chisholm and BTC client estates. You will configure & test new hardware/software for use in a production environment and carry out routine maintenance and effective housekeeping on current I.T. systems and infrastructures. This is an excellent opportunity for someone with 1 to 2 years experience working within IT who has a genuine interest in technology and wants to progress their career within this field.
Main duties and responsibilities:
- To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, and the service desk ticketing system.
Junior IT Support Technician in Ashington employer: Chisholm Bookmakers
Chisholm Bookmakers is an excellent employer that values its employees and fosters a supportive work culture, making it an ideal place for a Junior IT Support Technician to thrive. With a commitment to employee growth, we offer opportunities for professional development within the IT sector, all while being part of a family-run business that has been a staple in the North East since the 1950s. Our head office in Ashington provides a collaborative environment where your contributions are recognised and rewarded, ensuring a meaningful and fulfilling career path.
StudySmarter Expert Advice🤫
We think this is how you could land Junior IT Support Technician in Ashington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local tech meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing any projects or tech solutions you've worked on. This can really set you apart from other candidates and give potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you'd troubleshoot specific issues or handle customer queries. The more prepared you are, the more confident you'll feel!
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications come directly from motivated candidates. Plus, it shows you're genuinely interested in joining our team at Chisholm Bookmakers.
We think you need these skills to ace Junior IT Support Technician in Ashington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in IT support. We want to see how your skills match the role, so don’t be shy about showcasing your tech know-how and any customer service experience you've got!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about technology and how you can contribute to our team. Keep it friendly and professional – we love a bit of personality!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled IT issues in the past. We’re looking for someone who can think on their feet and provide great support, so share those success stories with us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Chisholm Bookmakers
✨Know Your Tech
Make sure you brush up on the latest hardware and software relevant to the role. Familiarise yourself with common issues that IT support technicians face, especially in a betting shop environment. This will show your genuine interest in technology and your readiness to tackle real-world problems.
✨Practice Your Communication Skills
As you'll be providing first line support, clear communication is key. Practice explaining technical concepts in simple terms. You might even want to role-play with a friend to simulate a support call. This will help you feel more confident during the interview.
✨Show Your Problem-Solving Skills
Prepare examples of how you've solved technical issues in the past. Think about specific situations where you had to troubleshoot or configure hardware/software. Being able to articulate your thought process will impress the interviewers and demonstrate your hands-on experience.
✨Research Chisholm Bookmakers
Take some time to learn about Chisholm Bookmakers and their IT needs. Understanding their business model and the specific challenges they face will allow you to tailor your answers and show that you're genuinely interested in contributing to their success.
