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- Tasks: Assist in managing the betting shop and provide top-notch customer service.
- Company: Chisholm Bookmakers, a family-run business with a strong focus on employee development.
- Benefits: Competitive pay starting at £12.96 per hour, flexible shifts, and full training provided.
- Other info: Great opportunity for career growth in a socially responsible company.
- Why this job: Join a supportive team and learn valuable skills in a dynamic environment.
- Qualifications: Must be 18+, motivated, and ready to contribute positively to the team.
The predicted salary is between 12 - 13 £ per hour.
Chisholm Bookmakers is a family run business established in the 1950s, with 32 betting shops located throughout the North East of England and Cumbria. The success of the company, and also that of its employees depends largely on the employees themselves, and so great emphasis is placed on training and development within the company.
We are looking for a Betting Office Trainee Assistant Manager who will be required to work a minimum of 20 hours per week in our betting shop based in the Sedgefield Area. Applicants should be well motivated, be prepared to work flexibly and willing to make a positive contribution as part of the management team.
As a pro-active Assistant Manager, you will be responsible for:
- Assisting in the preparation of the shop
- Marketing our products and services to the highest possible standards
- Supervision of the staff when managing, thereby ensuring the smooth running of the office
You should also be keen to learn new skills and be committed to providing the very best customer service. The company is committed to operating its business in a socially responsible manner.
A key requirement of the role is to ensure compliance with the following:
- Underage gambling / Think 25
- Responsible gambling and Self-exclusion guidelines
Full training is given through our training programme. We open at 10:00 am daily, and all offices take advantage of evening and Sunday racing. To cover our opening hours, we operate a flexible shift system. Our starting rate of pay is £12.96 per hour rising to £13.16 after training. Applicants must be aged 18 or over.
Betting Office Trainee Assistant Manager in North East employer: Chisholm Bookmakers Ltd
Contact Detail:
Chisholm Bookmakers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Betting Office Trainee Assistant Manager in North East
✨Tip Number 1
Get to know the company! Research Chisholm Bookmakers and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there, which can give you an edge.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to management and customer service. Role-play with a friend or use our resources to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Betting Office Trainee Assistant Manager in North East
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the betting industry shine through. We want to see that you're excited about the role and ready to contribute to our team!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience and skills that match the job description. We love seeing how you can bring value to our family-run business!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. No need for fluff!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Chisholm Bookmakers Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Chisholm Bookmakers. Understand their history, values, and what makes them unique in the betting industry. This will not only impress your interviewers but also help you align your answers with their company culture.
✨Show Your Customer Service Skills
As a Betting Office Trainee Assistant Manager, customer service is key. Prepare examples from your past experiences where you provided excellent service or resolved conflicts. Highlighting these skills will demonstrate your commitment to providing the best experience for customers.
✨Be Ready to Discuss Compliance
Familiarise yourself with responsible gambling practices, including the Think 25 policy and self-exclusion guidelines. Being able to discuss these topics shows that you understand the importance of compliance in the betting industry and are ready to uphold these standards.
✨Demonstrate Flexibility and Team Spirit
Since the role requires flexibility in working hours and being part of a management team, be prepared to discuss how you've adapted to changing situations in the past. Share examples of teamwork and how you contribute positively to a group dynamic.