At a Glance
- Tasks: Assist in managing the betting shop and deliver top-notch customer service.
- Company: Chisholm Bookmakers, a family-run business with a strong focus on employee development.
- Benefits: Competitive pay starting at £12.48 per hour, flexible shifts, and full training provided.
- Why this job: Join a supportive team and learn valuable management skills in a dynamic environment.
- Qualifications: Must be 18+, motivated, and ready to contribute positively to the team.
- Other info: Great opportunity for career growth in a socially responsible company.
The predicted salary is between 12 - 13 £ per hour.
Chisholm Bookmakers is a family run business established in the 1950s, with 34 betting shops located throughout the North East of England and Cumbria. The success of the company, and also that of its employees depends largely on the employees themselves, and so great emphasis is placed on training and development within the company.
We are looking for a Betting Office Trainee Assistant Manager who will be required to work a minimum of 20 hours per week in our betting shop based in the Cargo Fleet Area. Applicants should be well motivated, be prepared to work flexibly and willing to make a positive contribution as part of the management team.
As a pro-active Assistant Manager, you will be responsible for:
- Assisting in the preparation of the shop
- Marketing our products and services to the highest possible standards
- Supervision of the staff when managing, thereby ensuring the smooth running of the office
You should also be keen to learn new skills and be committed to providing the very best customer service. The company is committed to operating its business in a socially responsible manner.
A key requirement of the role is to ensure compliance with the following:
- Underage gambling / Think 25
- Responsible gambling and Self-exclusion guidelines
Full training is given through our training programme. We open at 9:00 am daily, and all offices take advantage of evening and Sunday racing. To cover our opening hours, we operate a flexible shift system. Our starting rate of pay is £12.48 per hour rising to £12.68 after training. Applicants must be aged 18 or over.
Locations
Betting Office Trainee Assistant Manager in Middlesbrough, North East employer: Chisholm Bookmakers Ltd
Contact Detail:
Chisholm Bookmakers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Betting Office Trainee Assistant Manager in Middlesbrough, North East
✨Tip Number 1
Get to know the company! Research Chisholm Bookmakers and understand their values, history, and what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or at local events. They can provide insider tips about the company culture and what it takes to succeed as a Betting Office Trainee Assistant Manager.
✨Tip Number 3
Prepare for the interview by practising common questions related to management and customer service. Think about scenarios where you've demonstrated leadership or handled difficult situations, as these will be key in showcasing your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the team at Chisholm Bookmakers.
We think you need these skills to ace Betting Office Trainee Assistant Manager in Middlesbrough, North East
Some tips for your application 🫡
Show Your Motivation: When writing your application, let us see your enthusiasm for the role! Share why you want to be a Betting Office Trainee Assistant Manager and how you can contribute to our team. A little passion goes a long way!
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience or skills that match what we’re looking for, especially in customer service and management. We want to see how you fit into our family!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Chisholm Bookmakers Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Chisholm Bookmakers. Understand their history, values, and what makes them unique in the betting industry. This will not only impress your interviewers but also help you align your answers with their company culture.
✨Showcase Your Customer Service Skills
As a Betting Office Trainee Assistant Manager, customer service is key. Prepare examples from your past experiences where you provided excellent service or resolved issues effectively. This will demonstrate your commitment to delivering the best customer experience.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, such as managing staff or dealing with underage gambling. Think through potential scenarios beforehand and outline your approach to ensure compliance and maintain a positive environment.
✨Demonstrate Your Flexibility and Motivation
Since the role requires flexible working hours, be prepared to discuss your availability and willingness to adapt. Share examples of times when you’ve gone above and beyond in previous roles, showing that you’re motivated to contribute positively to the team.