At a Glance
- Tasks: Assist in managing a betting shop and provide top-notch customer service.
- Company: Chisholm Bookmakers, a family-run business with a strong focus on employee development.
- Benefits: Competitive pay starting at £12.96 per hour, with flexible shifts and full training provided.
- Other info: Great opportunity for career growth in a socially responsible company.
- Why this job: Join a supportive team and learn valuable management skills in a dynamic environment.
- Qualifications: Must be 18+, motivated, and ready to contribute positively to the team.
The predicted salary is between 12.96 - 12.96 £ per hour.
Chisholm Bookmakers is a family run business established in the 1950s, with 32 betting shops located throughout the North East of England and Cumbria.
The success of the company, and also that of its employees depends largely on the employees themselves, and so great emphasis is placed on training and development within the company.
We are looking for a Betting Office Trainee Assistant Manager who will be required to work a minimum of 20 - 25 hours per week in our betting shops based in the Middlesbrough Area.
Applicants should be well motivated, be prepared to work flexibly and willing to make a positive contribution as part of the management team.
As a pro-active Assistant Manager, you will be responsible for assisting in the preparation of the shop and marketing our products and services to the highest possible standards. You will also be responsible for the supervision of the staff when managing, thereby ensuring the smooth running of the office. You should also be keen to learn new skills and be committed to providing the very best customer service.
The company is committed to operating its business in a socially responsible manner. A key requirement of the role is to ensure compliance with the following:
- Underage gambling / Think 25
- Responsible gambling and Self-exclusion guidelines
Full training is given through our training programme.
We open at 9:00 am daily, and all offices take advantage of evening and Sunday racing. To cover our opening hours, we operate a flexible shift system.
Our starting rate of pay is £12.96 per hour rising to £13.16 after training.
Applicants must be aged 18 or over.
Betting Office Trainee Assistant Manager in Humber employer: Chisholm Bookmakers Ltd
Chisholm Bookmakers is an excellent employer that values its employees as part of a close-knit family business, offering a supportive work culture and opportunities for growth within the betting industry. Located in Ashington, our head office provides a dynamic environment where you can develop your skills in data entry and customer service while enjoying competitive pay and flexible part-time hours. Join us to be part of a team that prioritises training and development, ensuring you have the tools to succeed in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Betting Office Trainee Assistant Manager in Humber
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Chisholm Bookmakers Ltd, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Betting Office Trainee Assistant Manager in Humber
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Chisholm Bookmakers Ltd that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Chisholm Bookmakers Ltd will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Chisholm Bookmakers Ltd and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Chisholm Bookmakers Ltd
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Chisholm Bookmakers Ltd, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Chisholm Bookmakers Ltd!
