Chisholm Bookmakers Ltd | Betting Office Trainee Assistant Manager
Chisholm Bookmakers Ltd | Betting Office Trainee Assistant Manager

Chisholm Bookmakers Ltd | Betting Office Trainee Assistant Manager

Gateshead Entry level No home office possible
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At a Glance

  • Tasks: Assist in managing the betting shop and supervise staff while ensuring top-notch customer service.
  • Company: Join a family-run business with over 70 years of experience in the betting industry.
  • Benefits: Enjoy flexible shifts, comprehensive training, and competitive pay starting at £11.68 per hour.
  • Why this job: Be part of a supportive team focused on personal growth and responsible gambling practices.
  • Qualifications: Must be 18 or older, motivated, and eager to learn new skills.
  • Other info: Flexible hours include evenings and Sundays, perfect for students balancing work and studies.

Chisholm Bookmakers is a family run business established in the 1950s, with 34 betting shops located throughout the North East of England and Cumbria. The success of the company, and also that of it’s employees depends largely on the employees themselves, and so great emphasis is placed on training and development within the company. We are looking for a Betting Office Trainee Assistant Manager who will be required to work a minimum of 25 hours per week in our betting shops based in Maingate/Gateshead. Applicants should be well motivated, be prepared to work flexibly and willing to make a positive contribution as part of the management team. As a pro-active Assistant Manager, you will be responsible for assisting in the preparation of the shop and marketing our products and services to the highest possible standards. You will also be responsible for the supervision of the staff when managing, thereby ensuring the smooth running of the office. You should also be keen to learn new skills and be committed to providing the very best customer service. The company is committed to operating it’s business in a socially responsible manner. A key requirement of the role is to ensure compliance with the following: Underage gambling / Think 25 Responsible gambling and Self-exclusion guidelines Full training is given through our training program. We open at 9:00 am daily, and all offices take advantage of evening and Sunday racing. To cover our opening hours, we operate a flexible shift system. Our starting rate of pay is £11.68 per hour, rising to £11.88 after training. Applicants must be aged 18 or over. JBRP1_UKTJ

Chisholm Bookmakers Ltd | Betting Office Trainee Assistant Manager employer: Chisholm Bookmakers Ltd

Chisholm Bookmakers is an exceptional employer that prioritizes the growth and development of its employees, offering comprehensive training programs to ensure success in the Betting Office Trainee Assistant Manager role. With a strong family-run ethos and a commitment to social responsibility, our work culture fosters teamwork and flexibility, allowing you to thrive in a supportive environment while providing top-notch customer service. Located in the vibrant area of Maingate/Gateshead, we provide competitive pay and a unique opportunity to be part of a well-established business that values your contributions.
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Contact Detail:

Chisholm Bookmakers Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Chisholm Bookmakers Ltd | Betting Office Trainee Assistant Manager

✨Tip Number 1

Familiarize yourself with the betting industry and the specific services offered by Chisholm Bookmakers. Understanding their products will help you engage in meaningful conversations during the interview.

✨Tip Number 2

Show your enthusiasm for customer service. Think of examples from your past experiences where you went above and beyond to assist customers, as this will demonstrate your commitment to providing excellent service.

✨Tip Number 3

Highlight your flexibility and willingness to work various shifts. Since the role requires covering different hours, being open about your availability can set you apart from other candidates.

✨Tip Number 4

Express your eagerness to learn and develop new skills. Mention any relevant training or development programs you've participated in before, as this aligns with the company's emphasis on employee growth.

We think you need these skills to ace Chisholm Bookmakers Ltd | Betting Office Trainee Assistant Manager

Customer Service Skills
Team Leadership
Flexibility
Motivation
Communication Skills
Time Management
Problem-Solving Skills
Attention to Detail
Sales and Marketing Skills
Knowledge of Responsible Gambling Practices
Training and Development Skills
Ability to Work Under Pressure
Adaptability
Conflict Resolution

Some tips for your application 🫡

Understand the Company Culture: Familiarize yourself with Chisholm Bookmakers' values and commitment to training and development. Highlight your alignment with their family-run business ethos and dedication to customer service in your application.

Tailor Your CV: Customize your CV to emphasize relevant experience in customer service, management, or the betting industry. Include any previous roles that demonstrate your ability to work flexibly and as part of a team.

Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for applying. Discuss your willingness to learn new skills and your proactive approach to contributing positively to the management team.

Highlight Compliance Awareness: Mention your understanding of responsible gambling practices and compliance with regulations like underage gambling. This shows your commitment to operating the business in a socially responsible manner.

How to prepare for a job interview at Chisholm Bookmakers Ltd

✨Show Your Motivation

Make sure to express your enthusiasm for the role and the company. Chisholm Bookmakers values motivated individuals, so share examples of how you've demonstrated motivation in previous roles or experiences.

✨Highlight Customer Service Skills

Since providing excellent customer service is crucial, prepare to discuss specific instances where you went above and beyond for a customer. This will show that you understand the importance of customer satisfaction in a betting environment.

✨Demonstrate Flexibility

Be ready to talk about your availability and willingness to work flexible hours. The role requires covering various shifts, so showing that you're adaptable will make you a strong candidate.

✨Understand Responsible Gambling

Familiarize yourself with responsible gambling practices, including underage gambling and self-exclusion guidelines. Being knowledgeable about these topics will demonstrate your commitment to operating the business in a socially responsible manner.

Chisholm Bookmakers Ltd | Betting Office Trainee Assistant Manager
Chisholm Bookmakers Ltd
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  • Chisholm Bookmakers Ltd | Betting Office Trainee Assistant Manager

    Gateshead
    Entry level

    Application deadline: 2027-01-17

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    Chisholm Bookmakers Ltd

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