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- Tasks: Assist in managing the betting shop and supervise staff while ensuring excellent customer service.
- Company: Chisholm Bookmakers is a family-run business with a strong focus on employee development since the 1950s.
- Benefits: Enjoy flexible shifts, competitive pay starting at £12.48 per hour, and comprehensive training.
- Why this job: Join a supportive team that values your growth and offers a chance to learn new skills.
- Qualifications: Must be 18 or over, motivated, and ready to contribute positively to the management team.
- Other info: Full training provided; commitment to responsible gambling practices is essential.
Chisholm Bookmakers is a family run business established in the 1950s, with 34 betting shops located throughout the North East of England and Cumbria. The success of the company, and also that of its employees depends largely on the employees themselves, and so great emphasis is placed on training and development within the company.
We are looking for a Betting Office Trainee Assistant Manager who will be required to work a minimum of 20 hours per week in our betting shop based in the Seaton Delaval area. Applicants should be well motivated, be prepared to work flexibly and willing to make a positive contribution as part of the management team.
As a pro-active Assistant Manager, you will be responsible for:
- Assisting in the preparation of the shop
- Marketing our products and services to the highest possible standards
- Supervision of the staff when managing, ensuring the smooth running of the office
You should also be keen to learn new skills and be committed to providing the very best customer service. The company is committed to operating its business in a socially responsible manner. A key requirement of the role is to ensure compliance with the following:
- Underage gambling / Think 25
- Responsible gambling and Self-exclusion guidelines
Full training is given through our training programme. We open at 9:00 am daily, and all offices take advantage of evening and Sunday racing. To cover our opening hours, we operate a flexible shift system. Our starting rate of pay is £12.48 per hour, rising to £12.68 after training. Applicants must be aged 18 or over.
Betting Office Trainee Assistant Manager in Whitley Bay employer: Chisholm Bookmakers Ltd
Contact Detail:
Chisholm Bookmakers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Betting Office Trainee Assistant Manager in Whitley Bay
✨Tip Number 1
Familiarise yourself with the betting industry and Chisholm Bookmakers specifically. Understanding their history, values, and the services they offer will help you demonstrate your enthusiasm and fit for the role during any discussions.
✨Tip Number 2
Showcase your customer service skills in any interactions you have with the company. Whether it's through networking or during the interview process, emphasising your commitment to providing excellent service can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility and willingness to work various shifts. Since the role requires covering different hours, demonstrating your adaptability can make you a more attractive candidate.
✨Tip Number 4
Engage with the local community and understand the importance of responsible gambling. Being knowledgeable about compliance issues like underage gambling and self-exclusion guidelines will show that you take the role seriously and are committed to the company's values.
We think you need these skills to ace Betting Office Trainee Assistant Manager in Whitley Bay
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Betting Office Trainee Assistant Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, skills, and any previous roles in customer service or management. Use bullet points for clarity and focus on achievements that demonstrate your ability to contribute positively to the team.
Write a Compelling Cover Letter: In your cover letter, express your motivation for applying and why you want to work at Chisholm Bookmakers. Highlight your flexibility, willingness to learn, and commitment to excellent customer service, as these are key attributes for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a managerial role.
How to prepare for a job interview at Chisholm Bookmakers Ltd
✨Show Your Enthusiasm for the Industry
Express your passion for the betting industry and customer service. Research Chisholm Bookmakers and mention specific aspects of their business that excite you, such as their commitment to training and development.
✨Demonstrate Flexibility and Team Spirit
Highlight your willingness to work flexible hours and your ability to collaborate with a team. Share examples from previous experiences where you successfully worked in a team environment or adapted to changing situations.
✨Understand Responsible Gambling Practices
Familiarise yourself with responsible gambling guidelines, including the Think 25 policy and self-exclusion measures. Be prepared to discuss how you would promote these practices in the shop to ensure compliance and customer safety.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask the interviewers about the role and the company. This shows your interest and helps you understand if the position aligns with your career goals, especially regarding training opportunities.
