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- Tasks: Assist in managing the betting shop and supervise staff while ensuring excellent customer service.
- Company: Chisholm Bookmakers is a family-run business with 34 shops across the North East and Cumbria.
- Benefits: Enjoy flexible shifts, full training, and a competitive starting pay of £12.48 per hour.
- Why this job: Join a supportive team focused on training and development in a socially responsible environment.
- Qualifications: Must be 18 or over, motivated, and ready to learn new skills.
- Other info: Flexible shift system covering evenings and Sundays; great for students seeking part-time work.
Chisholm Bookmakers is a family run business established in the 1950s, with 34 betting shops located throughout the North East of England and Cumbria. The success of the company, and also that of its employees depends largely on the employees themselves, and so great emphasis is placed on training and development within the company.
We are looking for a Betting Office Trainee Assistant Manager who will be required to work a minimum of 20 hours per week in our betting shop based in the Guidepost Area. Applicants should be well motivated, be prepared to work flexibly and willing to make a positive contribution as part of the management team.
As a pro-active Assistant Manager, you will be responsible for:
- Assisting in the preparation of the shop
- Marketing our products and services to the highest possible standards
- Supervision of the staff when managing, ensuring the smooth running of the office
You should also be keen to learn new skills and be committed to providing the very best customer service. The company is committed to operating its business in a socially responsible manner. A key requirement of the role is to ensure compliance with the following:
- Underage gambling / Think 25
- Responsible gambling and Self-exclusion guidelines
Full training is given through our training programme. We open at 10:00 am daily, and all offices take advantage of evening and Sunday racing. To cover our opening hours, we operate a flexible shift system.
Our starting rate of pay is £12.48 per hour rising to £12.68 after training. Applicants must be aged 18 or over.
Contact Detail:
Chisholm Bookmakers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Betting Office Trainee Assistant Manager in Choppington
✨Tip Number 1
Familiarise yourself with the betting industry and Chisholm Bookmakers specifically. Understanding their history, values, and the services they offer will help you demonstrate your genuine interest during any discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively impacted customer experiences in previous roles. This will highlight your commitment to providing excellent service, which is crucial for this position.
✨Tip Number 3
Be ready to discuss your flexibility and willingness to work various shifts. Since the role requires covering different hours, demonstrating your adaptability will make you a more attractive candidate.
✨Tip Number 4
Express your eagerness to learn and grow within the company. Mentioning your enthusiasm for the training programme and your desire to develop new skills will show that you're committed to contributing positively to the team.
We think you need these skills to ace Betting Office Trainee Assistant Manager in Choppington
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Betting Office Trainee Assistant Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Strong CV: Create a CV that showcases your relevant experience, particularly in customer service or management roles. Emphasise any previous work in retail or similar environments, and include specific examples of how you've contributed to team success.
Write a Compelling Cover Letter: In your cover letter, express your motivation for applying to Chisholm Bookmakers. Highlight your willingness to learn and adapt, as well as your commitment to providing excellent customer service. Mention your understanding of responsible gambling practices.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Chisholm Bookmakers Ltd
✨Show Your Enthusiasm for the Industry
Make sure to express your passion for the betting industry during the interview. Chisholm Bookmakers values motivated individuals, so sharing your interest in sports and betting can help you stand out.
✨Demonstrate Customer Service Skills
As a potential Assistant Manager, you'll need to provide excellent customer service. Prepare examples of how you've handled customer interactions in the past, showcasing your ability to resolve issues and create a positive experience.
✨Highlight Your Flexibility
Since the role requires flexible working hours, be ready to discuss your availability and willingness to adapt to different shifts. This shows that you're committed to meeting the needs of the business.
✨Prepare for Compliance Questions
Familiarise yourself with responsible gambling practices and the Think 25 policy. Being knowledgeable about these topics will demonstrate your commitment to operating the business responsibly and your readiness to uphold company standards.
