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- Tasks: Assist in managing the betting shop and provide top-notch customer service.
- Company: Join Chisholm Bookmakers, a family-run business with a rich history since the 1950s.
- Benefits: Enjoy flexible shifts, competitive pay, and comprehensive training opportunities.
- Why this job: Be part of a supportive team focused on personal growth and social responsibility.
- Qualifications: Must be 18+, motivated, and ready to learn new skills.
- Other info: Work a minimum of 25 hours per week in a dynamic environment.
Chisholm Bookmakers is a family run business established in the 1950s, with 34 betting shops located throughout the North East of England and Cumbria. The success of the company, and also that of its employees depends largely on the employees themselves, and so great emphasis is placed on training and development within the company.
We are looking for a Betting Office Trainee Assistant Manager who will be required to work a minimum of 25 hours per week in our betting shops based in the Ashington area. Applicants should be well motivated, be prepared to work flexibly and willing to make a positive contribution as part of the management team.
As a pro-active Assistant Manager, you will be responsible for:
- Assisting in the preparation of the shop
- Marketing our products and services to the highest possible standards
- Supervision of the staff when managing, thereby ensuring the smooth running of the office
You should also be keen to learn new skills and be committed to providing the very best customer service. The company is committed to operating its business in a socially responsible manner. A key requirement of the role is to ensure compliance with the following:
- Underage gambling / Think 25
- Responsible gambling and Self-exclusion guidelines
Full training is given through our training program. We open at 9:00 am daily, and all offices take advantage of evening and Sunday racing. To cover our opening hours, we operate a flexible shift system. Our starting rate of pay is £12.48 per hour, rising to £12.68 after training. Applicants must be aged 18 or over.
Locations
Betting Office Trainee Assistant Manager in Ashington, Northumberland employer: Chisholm Bookmakers Ltd
Contact Detail:
Chisholm Bookmakers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Betting Office Trainee Assistant Manager in Ashington, Northumberland
✨Tip Number 1
Familiarise yourself with the betting industry and Chisholm Bookmakers specifically. Understanding their history, values, and the services they offer will help you demonstrate your genuine interest during any discussions.
✨Tip Number 2
Showcase your customer service skills in any interactions you have. Since the role emphasises providing excellent customer service, be prepared to share examples of how you've successfully handled customer queries or complaints in the past.
✨Tip Number 3
Be ready to discuss your flexibility and willingness to work various shifts. Highlighting your adaptability can set you apart, especially since the role requires covering different hours, including evenings and weekends.
✨Tip Number 4
Prepare to talk about your leadership potential. As a Trainee Assistant Manager, you'll be supervising staff, so think of instances where you've taken initiative or led a team, even in informal settings.
We think you need these skills to ace Betting Office Trainee Assistant Manager in Ashington, Northumberland
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Betting Office Trainee Assistant Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Strong CV: Create a CV that showcases your relevant experience, particularly in customer service or management roles. Emphasise any previous work in retail or similar environments, and include specific examples of how you've contributed to team success.
Write a Compelling Cover Letter: In your cover letter, express your motivation for applying to Chisholm Bookmakers. Highlight your willingness to learn and adapt, as well as your commitment to providing excellent customer service. Mention your understanding of responsible gambling practices.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a management role.
How to prepare for a job interview at Chisholm Bookmakers Ltd
✨Show Your Enthusiasm for the Industry
Make sure to express your passion for the betting industry during the interview. Talk about any relevant experiences or interests you have that relate to betting and customer service, as this will demonstrate your commitment to the role.
✨Understand the Company's Values
Familiarise yourself with Chisholm Bookmakers' history and values, especially their commitment to responsible gambling. Being able to discuss how you align with these values will show that you are a good fit for their team.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to manage staff. Think of examples from past experiences where you successfully handled challenges or contributed positively to a team environment.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the training programme, opportunities for advancement, or how the company supports its employees in providing excellent customer service. This shows your interest in growing with the company.
