At a Glance
- Tasks: Manage bar staff, oversee events, and ensure customers have an amazing experience.
- Company: Join a vibrant theatre team dedicated to exceptional hospitality.
- Benefits: Flexible hours, Time off in Lieu, and a fun work environment.
- Other info: Full-time role with opportunities for growth in the arts sector.
- Why this job: Be the face of our theatre and create unforgettable moments for our guests.
- Qualifications: Great people skills and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
We are recruiting for a confident, engaging and welcoming person to join our team as
Front of House Manager.
This role is a mixture of administrative work, managing our bar staff and volunteer ushers, duty managing performances and events, servicing and restocking The Theatre's bar and ensuring our customers have an excellent experience every time they step through our doors.
Our ideal candidate will love working with people and have an innate feel for great hospitality and customer service.
An understanding of live performances would be a benefit, but by no means a requirement.
The Front of House Manager is responsible to the Head of Customer Experience.
This is a full time post, which could be 40 hours a week all year, or 35 hours during 10 months of the year and 40 hours during the 2 month panto run at Christmas
(depending on the preference of the candidate).
The hours are worked across a full mix of daytime, evenings and weekends depending on the rota, and we operate a Time off in Lieu system for busy or quieter weeks.
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Front of House Manager employer: Chippingnortontheatre
The Theatre Chipping Norton is an exceptional employer, offering a vibrant and creative work environment where your passion for writing can flourish. With a focus on fostering a supportive community, you will have the opportunity to inspire adult learners while enjoying the flexibility of term-time sessions. Our commitment to employee growth and a relaxed, informal culture makes this an ideal place for those looking to make a meaningful impact in the world of creative writing.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chippingnortontheatre. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chippingnortontheatre
Don't be shy about reaching out to Chippingnortontheatre directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chippingnortontheatre and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chippingnortontheatre
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
