Trade Counter Assistant in Huddersfield

Chippindale Plant one of the largest plant hire and sales companies operating out of 8 depots, in the North of England. We provide a complete hire and sales service for a wide range of construction equipment, tools excavator attachments and secure portable accommodation. The company is part of the AER Rents Group who are on course to become the largest independent rental group in the UK.

The Trade Counter Sales Assistant role involvesserving customers at a trade counter, providing product advice, and managing stock, while also handling phone calls and processing orders.They are responsible for customer service, stock management, and ensuring the smooth operation of the trade counter area.

Key Responsibilities:

Hiring and Off Hiring: Both plant and tools

• Customer Service:Greeting customers, answering their questions, providing product advice, and processing orders.
• Stock Management:Maintaining stock levels, ensuring products are correctly priced and displayed, and replenishing stock.
• Order Processing:Taking orders, processing returns, and handling payments.
• Inventory:Participating in stock checks and ensuring accurate inventory records.
• Communication:Communicating effectively with customers via phone and in person, and providing excellent customer service.
• Manual Handling: Helping customers loading and unloading equipment, gas bottles etc.
• Operations:Maintaining a clean and tidy work area, and ensuring adherence to health and safety regulations.

Additional Duties:

• Taking cash and card payments.
• Dealing with customer complaints.
• Ordering special items and following up on returns to suppliers.
• Working as part of a team to ensure efficient branch operations.
• Updating displays with promotions.
• Dealing with supplier deliveries.