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- Tasks: Assist customers with hire equipment, process orders, and manage logistics efficiently.
- Company: Dynamic company based in Keighley with a focus on customer service.
- Benefits: Gain valuable experience, develop skills, and work in a supportive environment.
- Why this job: Join a team where you can make a difference and grow your career.
- Qualifications: Strong communication skills and a proactive attitude towards customer service.
- Other info: Opportunity to manage the depot and exceed company targets.
The predicted salary is between 30000 - 40000 £ per year.
Based in our Keighley depot, the hire desk manager will assist customers with their requirements for hire equipment, responding to customer enquiries and processing orders in a professional manner. Preparation and chasing up of quotations together with providing relevant technical specifications of machines.
Key skills & Duties:
- Liaison with customers regarding all hire, sales and service enquiries.
- Sourcing equipment from third party suppliers to supplement own fleet so customer orders can be fulfilled.
- Liaising with the workshop or suppliers the day before deliveries are due to ensure equipment will be delivered.
- Ordering of sale items.
- Ensuring all cash and cross hire transactions have supplier special terms replicated on the customer contract.
- Raising of sundry purchase orders.
- Handling customer enquiries for Plant and attachments.
- Accurately processing orders and working directly with operational colleagues to allocate stock & co-ordinate transport to maximise service efficiency for customers.
- Updating hire management system & hire contracts.
- Pro-actively promoting the company and its products/services at all times.
- Maintaining and exceeding company standards and targets.
- Negotiating hire rates and preparing quotations with associated spec sheet data.
- General administrative duties including resolution of queries.
- Processing of payments.
- Being first point of contact.
- Contacting existing customers to gain further hires and build rapport.
- Contacting lapsed or decreasing accounts.
- Ensuring all SHEQ policies are kept.
- Communicate and co-ordinate with workshop manager and colleagues.
- Full responsibility for day to day logistics to ensure hires are cost effective.
- Maintaining and exceeding company targets.
- Managing the depot in the absence of the depot manager.
Temporary Work Manager in Leeds employer: CHIPPINDALE
Contact Detail:
CHIPPINDALE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Work Manager in Leeds
✨Tip Number 1
Get to know the company inside out! Research their values, products, and services. This way, when you chat with them, you can show off your knowledge and enthusiasm for what they do.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Plus, it could give you an edge if they put in a good word for you!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and logistics. Role-play with a friend or in front of the mirror to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Temporary Work Manager in Leeds
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in handling customer enquiries and processing orders. We want to see how you can assist customers with their hire equipment needs, so share specific examples of how you've done this in the past!
Be Detail-Oriented: Since you'll be dealing with quotations and technical specifications, it's crucial to demonstrate your attention to detail. Mention any experience you have with preparing quotes or managing contracts to show us you're up for the task.
Communicate Clearly: Effective communication is key in this role. Use clear and concise language in your application to show us that you can liaise with customers and colleagues effortlessly. Don't forget to mention any experience you have in coordinating logistics!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at CHIPPINDALE
✨Know Your Equipment
Familiarise yourself with the types of hire equipment the company offers. Be ready to discuss technical specifications and how they meet customer needs. This shows you’re not just interested in the role, but also in the products you'll be working with.
✨Customer Service Focus
Prepare examples of how you've successfully handled customer enquiries or resolved issues in the past. Highlight your ability to build rapport and maintain relationships, as this is crucial for a Temporary Work Manager.
✨Understand the Logistics
Brush up on logistics management and how it relates to hire services. Be prepared to discuss how you would ensure timely deliveries and manage stock effectively, as this will demonstrate your operational awareness.
✨Show Your Negotiation Skills
Think of instances where you've negotiated rates or terms successfully. Be ready to explain your approach and how you can apply these skills to prepare quotations and negotiate hire rates in this role.