Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with hire equipment, process orders, and manage logistics efficiently.
- Company: Dynamic company based in Keighley with a focus on customer service.
- Benefits: Competitive salary, career growth opportunities, and a supportive team environment.
- Why this job: Join a vibrant team and make a difference in customer satisfaction and service delivery.
- Qualifications: Strong communication skills and experience in customer service or logistics.
- Other info: Opportunity to lead and manage the depot in a fast-paced environment.
The predicted salary is between 30000 - 40000 £ per year.
Based in our Keighley depot, the hire desk manager will assist customers with their requirements for hire equipment, responding to customer enquiries and processing orders in a professional manner. Preparation and chasing up of quotations together with providing relevant technical specifications of machines.
Key skills & Duties:
- Liaison with customers regarding all hire, sales and service enquiries.
- Sourcing equipment from third party suppliers to supplement own fleet so customer orders can be fulfilled.
- Liaising with the workshop or suppliers the day before deliveries are due to ensure equipment will be delivered.
- Ordering of sale items.
- Ensuring all cash and cross hire transactions have supplier special terms replicated on the customer contract.
- Raising of sundry purchase orders.
- Handling customer enquiries for Plant and attachments.
- Accurately processing orders and working directly with operational colleagues to allocate stock & co-ordinate transport to maximise service efficiency for customers.
- Updating hire management system & hire contracts.
- Pro-actively promoting the company and its products/services at all times.
- Maintaining and exceeding company standards and targets.
- Negotiating hire rates and preparing quotations with associated spec sheet data.
- General administrative duties including resolution of queries.
- Processing of payments.
- Being first point of contact.
- Contacting existing customers to gain further hires and build rapport.
- Contacting lapsed or decreasing accounts.
- Ensuring all SHEQ policies are kept.
- Communicate and co-ordinate with workshop manager and colleagues.
- Full responsibility for day to day logistics to ensure hires are cost effective.
- Maintaining and exceeding company targets.
- Managing the depot in the absence of the depot manager.
Locations
Hire Desk Manager in Keighley, Yorkshire employer: CHIPPINDALE
Contact Detail:
CHIPPINDALE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Manager in Keighley, Yorkshire
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and don’t be shy about connecting on LinkedIn. You never know who might have the inside scoop on a job opening.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain how your skills match their needs. Tailor your message to highlight your experience in customer service and logistics.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the conversation to remind them of your fit for the Hire Desk Manager position.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It shows initiative and helps us get to know you better.
We think you need these skills to ace Hire Desk Manager in Keighley, Yorkshire
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled enquiries and processed orders in a professional manner, just like you would in the Hire Desk Manager role.
Be Specific About Your Experience: When detailing your past roles, focus on specific tasks that relate to the job description. Mention any experience with sourcing equipment or liaising with suppliers, as this will show us you're ready for the challenges of the position.
Demonstrate Your Organisational Skills: Since the role involves managing logistics and ensuring timely deliveries, share examples of how you've successfully coordinated tasks in previous jobs. We love seeing candidates who can keep everything running smoothly!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system quickly. Plus, it shows us you're keen to join the StudySmarter team!
How to prepare for a job interview at CHIPPINDALE
✨Know Your Equipment
Familiarise yourself with the types of hire equipment the company offers. Be ready to discuss technical specifications and how they meet customer needs. This shows you’re not just interested in the role, but also in the products you'll be managing.
✨Customer Service Focus
Prepare examples of how you've successfully handled customer enquiries or resolved issues in the past. Highlight your ability to build rapport and maintain relationships, as this is key for a Hire Desk Manager.
✨Understand the Logistics
Brush up on logistics and supply chain basics. Be prepared to discuss how you would ensure timely deliveries and manage stock effectively. Showing that you can think ahead about logistics will impress your interviewers.
✨Demonstrate Negotiation Skills
Think of instances where you've negotiated rates or terms successfully. Be ready to explain your approach and how it benefited both parties. This is crucial for the role, so showcasing your negotiation prowess will set you apart.