Regional Training Manager

CULTIVATING A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

The Regional Training Manager partners with Operations to build a sustainable training culture in their region, with a primarily focus on building a network of Certified Training Managers. Other key areas of responsibility include leading and coordinating training initiatives, analyzing field-based learning needs, and maintaining a feedback loop on training tools.

WHAT YOU\’LL DO

In addition to following Chipotle\’s policies and procedures, principal accountabilities include, but are not limited to:

• Build a Network of Certified Training Managers – Support Chipotle Europe growth plans by working with Field leadership to identify candidates, create development roadmaps, evaluate, and certify managers to ensure Chipotle Europe has a sustainable training infrastructure to maintain standards at scale.
• Own Europe Training Tools – Own local training tools & initiatives across European markets that drive alignment with global training standards. Lead training related to operations rollouts for new equipment, procedures, and products. Localise content from Chipotle global where needed, being considerate of country-specific needs and nuances. Provide hands-on coaching and support and create systems for evaluating rollout execution. Own Local Store Marketing guides & associated tools.
• New Restaurant Openings (NROs) – Support NRO training on-site and ensure the training experience is thorough, engaging, and aligned with Chipotle’s standards. Maintain a constant line of communication with Field Leader and NRO GM. Ensure all team members are trained using Chipotle tools & systems to ensure a smooth restaurant opening. Identify where additional support pre- and post-opening is needed and provide required support to teams.
• Assess Training Needs & Build Programs to Suit – Seek opportunities to understand unique market-specific learning needs and own the design of training programs to address. Support creation of cross-functional trainings and facilitate where needed. Offer training solutions for development opportunities by partnering with HR and Operations to complete IDPs where appropriate. Participate in quarterly Talent Pipeline planning sessions and provide observations & feedback on career progression read readiness.
• Build & Maintain a Sustainable Training Culture – Knowing, understanding, and modeling the use of all current training materials. Monitor the health of our training culture through regular restaurant visits. Coach operational partners on training gaps and celebrate successes. Support leadership development by assisting in commitment meetings, progressive validations and final validations.
• Recommend Training Priorities – Collaborate with Team Directors to align on training priorities. Support Field Food safety to ensure relevant compliance trainings are completed by deadlines. Maintain the urgency around operations training and the pivotal role of food safety in running great restaurants.

WHAT YOU\’LL BRING TO THE TABLE

• 3+ years experience in restaurant operations/hospitality sector
• 2+ years in a training position with a focus on operations
• Strong written communication skills – ability to craft cohesive written communications via email and build effective content in Microsoft PowerPoint and Word
• Strong verbal & presentation skills – possess energy and enthusiasm for presenting & facilitating in a group setting
• Prioritisation & organisation – Maintain organisation of personal schedule and have flexibility to re-prioritise when needed while still accomplishing objectives
• Travel – France 1-2x per month and Germany 1x every 6-8 weeks or more as needed
• Builds trust & relationships – genuine interest & talent in helping team members grow. Be open to feedback, coachable, and accountable
• Technology proficiency – proficient in Microsoft Office programs

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle had over 3,000 restaurants as of June 30, 2022, in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants. Chipotle is ranked on the Fortune 500 and is recognized on the 2022 list for Fortune\’s Most Admired Companies. With over 100,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM.