At a Glance
- Tasks: Provide exceptional customer service and troubleshoot technical issues across various channels.
- Company: Fast-growing fintech company in the UK with a focus on customer care.
- Benefits: Flexible working hours, discretionary bonus, and professional development opportunities.
- Why this job: Join a dynamic team and make a real impact in customer support.
- Qualifications: Friendly, adaptable, and passionate about customer care with tech-savvy skills.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 13 - 16 Β£ per hour.
A fast-growing fintech company in the UK is seeking a Part time Customer Support Executive. This role involves providing top-notch customer service through various channels and troubleshooting technical issues.
We are looking for a friendly and adaptable individual with a passion for customer care and the ability to manage complex systems. The position offers flexible working hours and several attractive perks, including a discretionary bonus and professional development opportunities.
Part-Time Customer Support Executive - Flexible & Impactful employer: Chip
Contact Detail:
Chip Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Part-Time Customer Support Executive - Flexible & Impactful
β¨Tip Number 1
Make sure to research the company before your interview. Knowing their values and mission can help you tailor your responses and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice common customer support scenarios. Think about how you'd handle tricky situations or technical issues, as this will demonstrate your problem-solving skills and adaptability during the interview.
β¨Tip Number 3
Donβt forget to showcase your passion for customer care! Share personal stories or experiences where you went above and beyond for a customer, as this will highlight your commitment to providing top-notch service.
β¨Tip Number 4
Apply through our website for a smoother process! Itβs the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Part-Time Customer Support Executive - Flexible & Impactful
Some tips for your application π«‘
Show Your Passion for Customer Care: When writing your application, let us know why you love helping customers. Share any experiences where you've gone the extra mile to solve a problem or make someone's day better. We want to see that spark!
Be Clear and Concise: Keep your application straightforward and to the point. Use simple language and avoid jargon. We appreciate clarity, so make it easy for us to see your skills and experiences without wading through fluff.
Tailor Your Application: Make sure to customise your application for this role. Highlight relevant experiences that showcase your adaptability and technical troubleshooting skills. Weβre looking for someone who fits right into our dynamic team!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates. Plus, itβs super easy!
How to prepare for a job interview at Chip
β¨Know the Company Inside Out
Before your interview, take some time to research the fintech company. Understand their products, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in the role.
β¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service or resolved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your adaptability and problem-solving skills.
β¨Ask Thoughtful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the team dynamics, the tools they use for customer support, or how they measure success in this role. This shows that youβre engaged and thinking about how you can contribute.
β¨Be Yourself and Stay Positive
Interviews can be nerve-wracking, but remember to be yourself! A friendly and positive attitude goes a long way, especially in customer support roles. Let your passion for helping others shine through during the conversation.