Social Content Creator in London

We’re looking for someone obsessed with social media. The kind of person who notices a trending sound before everyone else does. Who instinctively knows why one video gets 312 views and another gets 3 million. Who can spot a great hook within seconds, write captions people actually stop to read, understands internet culture intuitively, and above all else: knows how to stop the scroll.

Because at Chip, we’re gearing up for our biggest year yet. With pensions launching, an AI wealth agent in development, and a major Channel 4 TV ad campaign on the horizon, social is becoming an increasingly important part of how people discover, engage with and connect with us.

The role isn’t just about scheduling posts. You’ll own and grow Chip’s social channels across TikTok, Instagram, YouTube and LinkedIn – creating content that feels smart, current, entertaining and culturally relevant. One day you might be scripting and filming reactive content around a news story. The next, interviewing people on the street about investing. The next, building a campaign around a new product launch. You’ll have the freedom to ideate, experiment, move at pace, and build a social presence that genuinely stands out in finance.

What you can expect to be doing:

• Creating standout, scroll-stopping content from idea to execution
• Writing sharp, attention-grabbing hooks, captions and carousel copy
• Creating written social content that people actually want to read, save and share
• Filming, editing and publishing content across multiple platforms
• Maintaining a high creative standard across everything we publish
• Creating content that makes investing and wealth-building feel engaging, accessible and aspirational
• Developing social-first creative concepts around our products and campaigns
• Turning news, trends and internet culture into finance content people genuinely engage with
• Building and maintaining a social content calendar
• Working closely with Brand, Compliance and Growth
• Tracking performance and understanding what drives engagement, retention and sharing
• Testing new formats, trends and platform behaviours constantly
• Supporting paid social creative and performance campaigns
• Making sure content works within FCA compliance requirements

We'd love to hear from you if:

• You make content because you genuinely enjoy it – not just because it’s your job
• You’ve built a social channel to 50k+ followers, either personally or for a brand
• You’ve created videos that have reached hundreds of thousands – or millions – of views
• You’re a strong copywriter with exceptional instincts for hooks, captions and social-first storytelling
• You know how to write concise, high-performing copy that grabs attention immediately
• You can create written content and carousel posts that feel smart, entertaining and highly shareable
• You have exceptional instincts for hooks, copy, pacing and audience attention
• From experience, you know what makes people stop scrolling
• You’re highly comfortable on camera and naturally confident speaking to audiences
• You can confidently present ideas, interview members of the public, and become a recognisable face of the brand on social
• You can independently take an idea from concept → script → shoot → edit → publish
• You know what’s trending right now, and more importantly, why it’s trending
• You understand how to make content feel premium, considered and high-quality – not loud, generic or trend-chasing for the sake of it
• You have strong visual taste and understand framing, pacing, editing and storytelling
• You instinctively know the difference between content that gets attention and content that builds brand
• You have strong filming and editing skills
• You can move quickly without sacrificing quality
• You’re highly self-sufficient and full of ideas
• You want to help build a finance brand people actively choose to follow

Bonus points if you:

• Have experience creating paid social ads
• Have worked in finance, fintech or another regulated industry
• Understand social compliance and approval processes
• Can animate or motion-design content
• Understand creator partnerships or influencer campaigns

What we’re really looking for:

Someone who can create content that feels modern and entertaining without sacrificing intelligence or quality. Someone who understands that finance content doesn’t have to be boring. Most importantly, we want someone who can take ownership. This role needs a self-starter who can consistently come up with strong ideas, get content made quickly, and keep quality high without needing constant oversight.

Why Chip

We’re building a modern wealth platform designed to help people grow their money over the long term. You’ll join at a moment where the brand is growing fast, the ambition is huge, and social is becoming central to how people discover us. If you’ve ever wanted the chance to build a standout brand presence with the freedom to actually make things people care about – this is probably your role.

Working Hours

Monday to Thursday: 9:00 AM – 6:00 PM
Friday: 8:00 AM – 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend!

PERKS

• £31,500 - £33,000 per annum
• Discretionary Performance-Related Annual Bonus
• Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £33,000.
• Private medical insurance (medical history disregarded)
• Employee Assistance Programme
• Cycle to work scheme
• Season ticket loan
• Free ChipX subscription for UK-based employees
• Flexible working arrangements
• 28 days holiday plus bank holidays, plus the days between Christmas and New Year
• Annual training budget for courses, workshops, or conferences to help you advance your career.
• £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing
• Company laptop
• Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup

Application process

Please include links to social accounts you’ve grown, examples of video content you’ve created, and any campaigns, viral posts or standout work you’re proud of. Applications without portfolio links or examples of previous content will not be considered.

Our Interview Process:

• Video screen with someone from our Talent team
• Video interview with the hiring manager
• Final interview with someone from ELT

About Chip

Chip’s mission is to make your life wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth.

Chip serves over 400,000 active customers and looks after over £6 billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose.

Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50 million from 29,000 investors, over 9 years. Crowdfunding is in our DNA.

Our vision

To be the most personal digital wealth manager in the UK.

Who we are

Chip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards.

Our Values

• Be ACCOUNTABLE: Everything you do matters, care about the end result, challenge the norm, disagree, yet commit to making it happen once a decision has been made, do the best job possible.
• Be BOLD: Share our ambition and do your bit to achieve it, innovate: challenge the norm, break the mould and make it happen, set goals that truly align with our mission, do your best for our customers.
• Be COLLABORATIVE: Work cross-functionally - we win as a team, build strong relationships based on trust, treat others fairly and respectfully, hold others to account, be supportive and inclusive, have fun together.

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.