At a Glance
- Tasks: Provide exceptional customer service and troubleshoot technical issues across various channels.
- Company: Fast-growing fintech company in the UK with a focus on customer care.
- Benefits: Flexible working hours, discretionary bonus, and professional development opportunities.
- Why this job: Join a dynamic team and make a real impact in customer support.
- Qualifications: Friendly, adaptable, and passionate about customer care with tech-savvy skills.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 13 - 16 £ per hour.
A fast-growing fintech company in the UK is seeking a Part time Customer Support Executive. This role involves providing top-notch customer service through various channels and troubleshooting technical issues.
We are looking for a friendly and adaptable individual with a passion for customer care and the ability to manage complex systems. The position offers flexible working hours and several attractive perks, including a discretionary bonus and professional development opportunities.
Part-Time Customer Support Executive - Flexible & Impactful in London employer: Chip
Contact Detail:
Chip Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Support Executive - Flexible & Impactful in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the fintech industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research common customer support scenarios and think about how you’d handle them. We want you to shine when discussing your problem-solving skills and adaptability.
✨Tip Number 3
Show off your passion for customer care! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to providing top-notch service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Part-Time Customer Support Executive - Flexible & Impactful in London
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, let us see your enthusiasm for helping customers. Share any relevant experiences where you’ve gone above and beyond to assist someone, as this will resonate with our focus on top-notch service.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight the skills and experiences that match the job description. We want to see how your background aligns with our needs, so don’t be shy about showcasing your adaptability and problem-solving skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly, and it ensures you’re considered for all the exciting perks we offer, like flexible hours and professional development opportunities!
How to prepare for a job interview at Chip
✨Know the Company Inside Out
Before your interview, take some time to research the fintech company. Understand their products, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service or resolved complex issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your adaptability and problem-solving skills.
✨Be Ready for Technical Questions
Since the role involves troubleshooting technical issues, brush up on common technical problems related to customer support. Familiarise yourself with basic troubleshooting steps and be prepared to discuss how you would handle specific scenarios.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team, company culture, and professional development opportunities. This shows that you’re not just interested in the job, but also in growing with the company.