At a Glance
- Tasks: Lead CRM strategy and lifecycle management to boost customer retention and growth.
- Company: Join a forward-thinking company focused on AI-driven solutions.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional development.
- Other info: Collaborative team environment with strong leadership support.
- Why this job: Make a significant impact using AI to enhance customer experiences.
- Qualifications: Experience with Braze, SQL, and lifecycle programs in financial services.
The predicted salary is between 60000 - 80000 £ per year.
Chip seeks a strategic Head of CRM to own the CRM and lifecycle trajectory across activation, retention and cross‑sell. You will lead a small team, own the roadmap and platform, and drive commercial impact with AI‑enabled personalization and strong data governance.
The role reports to the SVP Marketing in a hybrid London setting. The ideal candidate brings Braze mastery, SQL fluency, and deep experience shaping lifecycle programs across financial products, with strong stakeholder management and
#J-18808-LjbffrCRM & Lifecycle Leader: AI‑Driven Retention & Growth in London employer: Chip
Join a dynamic and supportive team as a Remote Customer Support Executive, where your passion for customer care will be valued and nurtured. With flexible working hours and a focus on employee well-being, we offer a competitive salary, performance-related bonuses, and a workplace pension scheme to help you secure your future. Embrace the opportunity to grow within a fast-paced, innovative company that celebrates individuality and fosters a positive work culture, all from the comfort of your home in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land CRM & Lifecycle Leader: AI‑Driven Retention & Growth in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Chip and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Chip are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Chip on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Chip. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace CRM & Lifecycle Leader: AI‑Driven Retention & Growth in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Chip. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Chip:Show us that you’ve done your homework! In your application, briefly mention what you admire about Chip’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Chip
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Chip will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Chip, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
