At a Glance
- Tasks: Lead the development of innovative AI products that enhance customer experiences.
- Company: Join Chip, a fast-growing fintech startup revolutionising wealth management.
- Benefits: Enjoy a competitive salary, bonuses, flexible working, and 28 days holiday.
- Other info: Be part of a diverse team that values creativity and collaboration.
- Why this job: Make a real impact in a dynamic environment while shaping the future of finance.
- Qualifications: 3+ years in Product Management with AI/ML experience.
The predicted salary is between 60000 - 70000 £ per year.
At Chip, we are building several customer-facing and internal AI-native products to help us deliver innovative and personalised experiences to our customers and improve internal processes and ways of working. This includes our Wealth Agent and Customer Support Agent to deliver financial guidance and support at scale. We are looking for an AI Product Manager to help us deliver on this ambition. You will work closely with Product and Engineering leadership to shape and execute our AI roadmap. You will be a key driver behind it, contributing to direction, challenging assumptions and leading the delivery of AI-powered features from concept through to production. This is a hands-on product role. You will need to operate confidently across discovery, model evaluation, technical architecture discussions, governance and live performance optimisation.
What you can expect to be doing:
- Contributing to AI Strategy
- Partner with Leadership to understand, refine and evolve how AI can be used to improve customer experience and internal processes and ways of working.
- Translate strategic intent into clear product initiatives and deliverable roadmaps.
- Identify new opportunities where agentic systems can drive meaningful customer and commercial value.
- Delivery of AI Products
- Lead new AI features from discovery through beta, controlled rollout and full production release.
- Define success metrics for AI systems (accuracy, hallucination thresholds, customer impact, compliance, performance).
- Work closely with engineering to ship robust, scalable AI solutions into production.
- Partner with Risk & Compliance on assessments, documentation and approval processes.
- Ensure AI systems meet appropriate standards for fairness, accuracy and explainability.
- Establish structured go/no-go criteria, including risk and governance requirements.
- Own post-launch monitoring, performance tracking and iteration.
- You should have clear examples of AI or ML features you have helped ship into production, not just experimentation with PoCs.
- Agentic Systems & LLM Applications
- Help design agent-based systems (LLMs, orchestration layers, tool use, retrieval systems, routing logic).
- Define conversation flows, guardrails, human-in-the-loop processes and escalation pathways.
- Partner with engineering on architectural decisions, including prompting approaches, RAG implementations, agent orchestration, monitoring and logging frameworks.
- You will work closely with Data to define how we can evolve and improve data efficiency across the business, looking to improve data models, access and tooling using AI.
- You don’t need to build models yourself, but you must be technically credible and comfortable operating at this level of detail.
What we’re looking for:
- 3+ years in Product Management.
- Meaningful experience working on AI/ML-powered products.
- Experience shipping AI features into live customer environments.
- Experience working closely with engineers and data teams on technically complex initiatives.
Technical Capabilities
- Strong understanding of LLMs and generative AI fundamentals.
- Model evaluation and performance monitoring.
- Data pipelines and APIs.
- Core AI risks (hallucination, bias, drift).
- Able to confidently discuss architecture and trade-offs with engineers.
Product Craft
- Strong discovery and problem-framing skills.
- Comfortable working in zero-to-one environments.
- Able to break complex initiatives down into deliverable and testable slices.
- Clear prioritisation in ambiguous environments.
Personal Attributes
- Strong critical thinker who challenges assumptions constructively.
- Self-starter with high ownership and follow-through.
- Excellent communicator across technical and non-technical stakeholders.
- Comfortable operating with autonomy while aligning closely with senior leadership.
What we’re really looking for:
Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current product team works well together, and even sometimes with a smile. We want a real person, with interests outside of work, to join our team.
Working Hours
- Monday to Thursday: 9:00 AM – 6:00 PM
- Friday: 8:00 AM – 4:00 PM (Start your weekend early!)
PERKS
- £60,000 - £70,000 per annum
- Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary.
- Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £50,000.
- Private medical insurance (medical history disregarded)
- Employee Assistance Programme
- Cycle to work scheme
- Season ticket loan
- Free ChipX subscription for UK-based employees
- Flexible working arrangements
- 28 days holiday plus bank holidays, plus the days between Christmas and New Year
- Annual training budget for courses, workshops, or conferences to help you advance your career.
- £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing
- Company laptop
- Opportunity to have a huge impact on our product while fast-trending your knowledge, responsibility and skills in a high-growth fintech startup
Our Interview Process
- Video screen with someone from our Talent team
- Product Skills Interview with SVP of Product & CPO
- Case Study Interview with SVP of Product, CPO and Principal Engineer
- Final interview with CEO
About Chip
Chip’s mission is to make your life wealthy. We are building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. Chip serves over 400,000 active customers and looks after over £6 billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose.
Equal Opportunities
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life.
AI Product Manager employer: Chip
At Chip, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for professional development, including an annual training budget and flexible working arrangements. Our commitment to diversity and inclusion ensures that every team member can bring their authentic self to work, making Chip not just a place to build a career, but a community where you can truly thrive.
StudySmarter Expert Advice🤫
We think this is how you could land AI Product Manager
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at Chip. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for your interviews by diving deep into AI trends and Chip's products. Show us you’re not just another candidate but someone who genuinely cares about our mission and has ideas to contribute.
✨Tip Number 3
Practice your storytelling skills! We love hearing about your experiences, especially how you've tackled challenges in AI product management. Make it engaging and relatable!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace AI Product Manager
Some tips for your application 🫡
Show Your Passion for AI:When you're writing your application, let your enthusiasm for AI and its potential shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our mission at Chip.
Be Specific About Your Experience:Don’t just list your past roles; give us clear examples of AI or ML features you've shipped into production. We love details, so tell us about the challenges you faced and how you overcame them!
Tailor Your Application:Make sure your application speaks directly to the job description. Highlight your relevant skills and experiences that align with what we’re looking for in an AI Product Manager. This shows us you’ve done your homework!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Chip
✨Know Your AI Stuff
Make sure you brush up on your knowledge of AI and ML fundamentals. Be ready to discuss specific features you've shipped into production, as well as the technical details behind them. This will show that you’re not just familiar with the concepts but have hands-on experience.
✨Showcase Your Problem-Solving Skills
Prepare examples that highlight your discovery and problem-framing skills. Think about how you've broken down complex initiatives into manageable tasks in previous roles. This will demonstrate your ability to navigate ambiguity and prioritise effectively.
✨Communicate Like a Pro
Practice explaining technical concepts in simple terms. You’ll need to communicate with both technical and non-technical stakeholders, so being able to bridge that gap is crucial. Share stories that reflect your communication style and how you’ve built relationships in past roles.
✨Be Yourself
Chip values authenticity, so don’t be afraid to share your interests outside of work. Whether you're a gamer, musician, or have a quirky hobby, let your personality shine through. This will help you connect with the interviewers and show that you’re a good cultural fit for the team.
