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- Tasks: Monitor product functionality, analyse data, and create dashboards to enhance customer experience.
- Company: Join Chip, a fast-growing fintech startup on a mission to build the investment super app of the future.
- Benefits: Enjoy competitive salary, bi-annual bonuses, private medical insurance, and flexible working arrangements.
- Why this job: Make a real impact in a dynamic environment while developing your skills in a supportive team.
- Qualifications: 3+ years as a data analyst with strong SQL, Python, and analytical skills.
- Other info: Be part of a diverse team that values creativity, collaboration, and fun!
The predicted salary is between 36000 - 60000 £ per year.
You will be responsible for monitoring the product functionality, setting up dashboards and providing analysis whilst working cross-functionally across Finance, Operations, Product and Engineering to ensure our customers are getting the best experience possible.
What you can expect to be doing:
- Analyse and query data using SQL
- Provide data extracts, analysis and dashboard reporting to all areas of the business, helping to determine opportunities and support solutions
- Own areas of MI and processes, ensuring they remain relevant and up to date as the business evolves
- Develop, optimise and action daily operational process controls
- Investigate, help diagnose and resolve issues
- Automate recurring MI and optimise processes using SQL and Python
- Support the Lead Analyst in maintaining excellent coding and visualisation standards throughout the team
What we’re looking for:
- 3+ years of experience as a data analyst
- Proficient in SQL, Excel/Google Sheets and use of BI tools, with experience in Python
- Numerate with an analytical mind, strong problem-solving skills and attention to detail
- Experience in reviewing and providing feedback on other analysts' SQL
- Fast learning, with the ability to multitask and prioritise workload appropriately
- Creative, with the ability to suggest solutions independently to new problems
- Strong written and verbal communication skills and an ability to translate problems into technical requirements and implement solutions
- Data storytelling and an ability to present complex solutions to a range of stakeholders
- Worked and enjoyed working in a fast changing, high energy business
Nice to have:
- Worked in a FinTech environment before
- A strong numerical higher degree in mathematics, scientific, engineering or computer science or another related technical discipline
What we’re really looking for:
Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. We want a real person, with interests outside of work, to join our team.
Working Hours:
Monday to Thursday: 9:00 AM – 6:00 PM
Friday: 8:00 AM – 4:00 PM (Start your weekend early!)
PERKS:
- Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary.
- Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £50,000.
- Private medical insurance (medical history disregarded)
- Employee Assistance Programme
- Cycle to work scheme
- Season ticket loan
- Free ChipX subscription for UK-based employees
- Flexible working arrangements
- 28 days holiday plus bank holidays, plus the days between Christmas and New Year
- Annual training budget for courses, workshops, or conferences to help you advance your career.
- £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing
- Company laptop
- Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup
Our Interview Process:
- Video screen with someone from our Talent team
- Technical interview with the hiring manager
- Take home task
- Final interview with our Head of Operations & Operations Lead
About Chip:
Chip’s mission is to make your life wealthy. We’re building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. Chip serves over 400,000 active customers and looks after over £6 billion in assets.
Our Values:
- Be ACCOUNTABLE: Everything you do matters, care about the end result, challenge the norm.
- Be BOLD: Share our ambition and do your bit to achieve it, innovate and challenge the norm.
- Be COLLABORATIVE: Work cross-functionally - we win as a team, build strong relationships based on trust.
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work.
Senior Data Ops Analyst employer: Chip UK
Contact Detail:
Chip UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Data Ops Analyst
✨Tip Number 1
Get your networking game on! Reach out to current employees at Chip or in the fintech space. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for those interviews like a pro! Brush up on your SQL and Python skills, and be ready to showcase your analytical mindset. Think of real-life examples where you've solved problems or optimised processes.
✨Tip Number 3
Show your personality! Chip values real people with interests outside of work. Don’t hesitate to share your hobbies or fun stories during the interview – it helps us see the real you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our awesome team at Chip!
We think you need these skills to ace Senior Data Ops Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Data Ops Analyst role. Highlight your SQL skills, data analysis experience, and any relevant projects that showcase your problem-solving abilities. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality! Share your passion for data and how it aligns with our goals at Chip. Don’t forget to sprinkle in some fun facts about yourself – we love a good story!
Showcase Your Technical Skills: Since this role involves SQL and Python, make sure to mention specific projects or experiences where you've used these tools. We’re keen to see how you’ve automated processes or created dashboards that made an impact.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our awesome team at Chip!
How to prepare for a job interview at Chip UK
✨Know Your SQL Inside Out
As a Senior Data Ops Analyst, you'll be expected to analyse and query data using SQL. Brush up on your SQL skills before the interview. Be prepared to discuss complex queries you've written or optimised in the past, and maybe even tackle a live coding challenge.
✨Showcase Your Data Storytelling Skills
This role requires you to present complex solutions to various stakeholders. Prepare examples of how you've turned raw data into compelling narratives that drove decisions. Think about how you can explain technical concepts in simple terms – this will impress the interviewers!
✨Demonstrate Your Problem-Solving Mindset
The job involves diagnosing and resolving issues, so come ready with examples of challenges you've faced in previous roles. Highlight your analytical thinking and how you approached these problems creatively. This will show that you're not just a number cruncher but a proactive problem solver.
✨Be Yourself and Share Your Interests
Chip values personality and interests outside of work. Don’t hesitate to share your hobbies or passions during the interview. Whether you're a gamer, musician, or have a quirky side project, let your personality shine through. They want to see the real you, so relax and enjoy the conversation!
