At a Glance
- Tasks: Manage day-to-day People operations and enhance employee experiences at Chip.
- Company: Join a dynamic fintech startup focused on making wealth management accessible.
- Benefits: Competitive salary, performance bonuses, flexible working, and 28 days holiday.
- Other info: Work in an AI-enabled environment with excellent growth opportunities.
- Why this job: Make a real impact in a scaling business while developing your career.
- Qualifications: 10-15 years of People experience, strong knowledge of UK employment law.
The predicted salary is between 65000 - 65000 £ per year.
We are looking for an experienced People Manager to help strengthen and mature the operational People foundations at Chip. We are looking for someone highly practical, commercially minded, and confident dealing with the day-to-day realities of People within a scaling regulated business. This is not a “People & Culture” or employer branding role. You will work closely with senior leadership, managers, and the wider People team to provide credible People guidance, support a positive employee experience, manage employee relations matters, improve processes, and ensure the business operates in a compliant and pragmatic way as we continue to scale.
Responsibilities:
- Own and manage day‑to‑day People operations across the employee lifecycle, ensuring the business has strong and scalable People foundations.
- Support and improve onboarding experiences, ensuring new starters feel set up for success from day one.
- Provide practical, commercially aware People advice to managers and leadership, balancing legal compliance with business realities.
- Provide enabling guidance on training and development needs, particularly around management skills for People managers, helping build a confident and capable manager community including supporting team career development frameworks.
- Review, improve, and maintain People policies, documentation, and processes to ensure they remain compliant, effective, and fit for a scaling company.
- Co‑ordinate and improve performance planning and review cycles including compensation and incentive processes.
- Partner closely with leadership across the business on organisational changes, performance concerns, and people‑related risk.
- Lead employee relations matters including disciplinaries, grievances, and performance management.
- Help coach and develop members of the People team, particularly around operational People capability, and employment law understanding building confidence to lead on any People related matters.
- Work in an AI‑enabled environment, using AI tools and automation where appropriate to improve efficiency and operational quality.
- Provide clear, accessible people communications across the business on any people‑related matters, policies, or updates.
Mindset and Approach:
- Highly practical and operational in approach.
- Calm and confident handling sensitive employee situations.
- Commercially minded and solutions‑focused rather than process‑heavy for the sake of it.
- Comfortable making judgement calls and operating with ambiguity.
- Direct, clear communicator who can hold People conversations professionally.
- Someone who understands how to balance employee experience with business needs and risk management.
- Positive, grounded, and resilient under pressure.
People Skills and Experience:
- Strong People generalist experience (ideally 10‑15 years), ideally within financial services or another regulated environment.
- Solid knowledge of UK employment law and employee relations processes.
- Experience independently managing complex ER cases from start to finish.
- Experience supporting managers with performance management and organisational change.
- Strong operational People foundations across policy, process, and compliance.
- Able to influence and build credibility with senior stakeholders and managers.
- Comfortable working hands‑on in a scaling environment.
- Experience mentoring or developing People team members.
- AI curious: open to using AI tools and automation to improve People workflows and efficiency.
Domain Knowledge:
- Experience within financial services, fintech, banking, insurance, or another regulated industry.
- Exposure to scaling businesses or high‑growth environments.
- CIPD qualification.
- Stakeholder and communication skills.
- Comfortable working directly with senior leadership on sensitive people matters.
- Able to navigate challenging conversations confidently and professionally.
- Clear, direct communicator—written and verbal—who can simplify complex People situations into practical recommendations.
- Strong judgement and ability to build trust quickly across the business.
What we’re really looking for:
We’re looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone. Technical skills matter, but we also value empathy, self‑awareness, sound judgement, resilience and a collaborative mindset.
Working Hours:
- Monday to Thursday: 9:00 AM – 6:00 PM
- Friday: 8:00 AM – 4:00 PM (Start your weekend early!)
Perks:
- £60,000 - £65,000 per annum
- Discretionary Performance‑Related Annual Bonus
- Workplace pension scheme – we invest in your future with a workplace pension scheme, contributing 5% on earnings up to £50,000.
- Private medical insurance (medical history disregarded)
- Employee Assistance Programme
- Cycle to work scheme
- Season ticket loan
- Free ChipX subscription for UK‑based employees
- Flexible working arrangements
- 28 days holiday plus bank holidays, plus the days between Christmas and New Year
- Annual training budget for courses, workshops, or conferences to help you advance your career.
- £30 per month Chip Fitness Benefit to suit your mental/physical wellbeing
- Company laptop
- Opportunity to have a huge impact on our product while fast‑tracking your knowledge, responsibility and skills in a high‑growth fintech startup
Equal Opportunities:
We are an equal‑opportunity employer and value diversity. We encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
People Manager Shoreditch · employer: Chip UK
Chip is an exceptional employer that prioritises employee experience and professional growth within a dynamic fintech environment in Shoreditch. With a strong focus on practical People operations, employees benefit from a supportive culture that encourages collaboration, offers flexible working arrangements, and provides generous perks such as a competitive salary, private medical insurance, and an annual training budget to enhance career development. Join us to make a meaningful impact while thriving in a company that values diversity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land People Manager Shoreditch ·
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Chip UK!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Chip UK.
We think you need these skills to ace People Manager Shoreditch ·
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Chip UK. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Chip UK and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Chip UK. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Chip UK's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Chip UK
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Chip UK.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Chip UK will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Chip UK and how you would contribute to adapting HR strategies.
