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- Tasks: Monitor product functionality, analyse data, and create dashboards to enhance customer experience.
- Company: Join Chip, a fast-growing fintech startup on a mission to build the wealth super app of the future.
- Benefits: Enjoy competitive salary, performance bonuses, private medical insurance, and flexible working arrangements.
- Why this job: Make a real impact in a dynamic environment while developing your skills in data analysis.
- Qualifications: 3+ years as a data analyst with strong SQL, Python, and analytical skills.
- Other info: Be part of a diverse team that values creativity, collaboration, and fun!
The predicted salary is between 36000 - 60000 £ per year.
You will be responsible for monitoring the product functionality, setting up dashboards and providing analysis whilst working cross-functionally across Finance, Operations, Product and Engineering to ensure our customers are getting the best experience possible.
What you can expect to be doing:
- Analyse and query data using SQL
- Provide data extracts, analysis and dashboard reporting to all areas of the business, helping to determine opportunities and support solutions
- Own areas of MI and processes, ensuring they remain relevant and up to date as the business evolves
- Develop, optimise and action daily operational process controls
- Investigate, help diagnose and resolve issues
- Automate recurring MI and optimise processes using SQL and Python
- Support the Lead Analyst in maintaining excellent coding and visualisation standards throughout the team
What we’re looking for:
- 3+ years of experience as a data analyst
- Proficient in SQL, Excel/Google Sheets and use of BI tools, with experience in Python
- Numerate with an analytical mind, strong problem-solving skills and attention to detail
- Experience in reviewing and providing feedback on other analysts' SQL
- Fast learning, with the ability to multitask and prioritise workload appropriately
- Creative, with the ability to suggest solutions independently to new problems
- Strong written and verbal communication skills and an ability to translate problems into technical requirements and implement solutions
- Data storytelling and an ability to present complex solutions to a range of stakeholders
- Worked and enjoyed working in a fast-changing, high-energy business
Nice to have:
- Worked in a FinTech environment before
- A strong numerical higher degree in mathematics, scientific, engineering or computer science or another related technical discipline
What we’re really looking for:
Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current operations team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough.
Working Hours:
Monday to Thursday: 9:00 AM – 6:00 PM
Friday: 8:00 AM – 4:00 PM (Start your weekend early!)
Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend!
PERKS:
- Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary.
- Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £50,000.
- Private medical insurance (medical history disregarded)
- Employee Assistance Programme
- Cycle to work scheme
- Season ticket loan
- Free ChipX subscription for UK-based employees
- We are an equal-opportunity employer and value diversity
- Flexible working arrangements
- 28 days holiday plus bank holidays, plus the days between Christmas and New Year
- Annual training budget for courses, workshops, or conferences to help you advance your career.
- £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing
- Company laptop
- Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup
Our Interview Process:
- Video screen with someone from our Talent team
- Technical interview with the hiring manager
- Take home task
- Final interview with our Head of Operations & Operations Lead
About Chip:
Chip's mission is to make your life wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain... and we’re not slowing down. Chip serves over 400,000 active customers and looks after over £6 billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose.
Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50 million from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip.
Our vision: To be the most personal digital wealth manager in the UK.
Who we are: Chip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards.
Our Values:
- Be ACCOUNTABLE: Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible
- Be BOLD: Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers
- Be COLLABORATIVE: Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together
Equal Opportunities: We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Senior Data Ops Analyst in London employer: Chip UK
Contact Detail:
Chip UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Data Ops Analyst in London
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at Chip or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for those interviews like a pro! Brush up on your SQL and Python skills, and be ready to showcase your analytical mindset. Practice explaining complex data concepts in simple terms – it’ll impress the interviewers!
✨Tip Number 3
Show your personality! Chip values real people with interests outside of work. Don’t hesitate to share your hobbies or fun stories during interviews; it helps you stand out and shows you’re a great cultural fit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest roles and updates directly from us. Don’t miss out on your chance to join the Chip team!
We think you need these skills to ace Senior Data Ops Analyst in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Data Ops Analyst role. Highlight your SQL skills, analytical experience, and any relevant projects that showcase your problem-solving abilities. We want to see how you fit into our mission!
Show Your Personality: Don’t be afraid to let your personality shine through in your application. We’re looking for real people with interests outside of work. Whether you're a gamer or a musician, share a bit about yourself to help us get to know you better!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to explain your experience and skills. We appreciate good communication, so make sure your application reflects that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows you’re serious about joining our team at Chip!
How to prepare for a job interview at Chip UK
✨Know Your SQL Inside Out
As a Senior Data Ops Analyst, you'll be expected to analyse and query data using SQL. Brush up on your SQL skills before the interview. Be prepared to discuss your past experiences with SQL, including any complex queries you've written or optimised.
✨Showcase Your Data Storytelling Skills
You'll need to present complex solutions to various stakeholders. Prepare examples of how you've translated technical data into actionable insights in previous roles. Practise explaining these scenarios clearly and engagingly, as this will demonstrate your communication skills.
✨Emphasise Your Problem-Solving Abilities
The role requires strong problem-solving skills. Think of specific challenges you've faced in your previous positions and how you resolved them. Be ready to share these stories during the interview to highlight your analytical mindset and creativity.
✨Be Yourself and Have Fun
Chip values personality just as much as technical skills. Don’t hesitate to share your interests outside of work, whether it's gaming, dancing, or anything else that makes you unique. This will help you connect with the interviewers and show that you're a good cultural fit for the team.
