Chip UK is seeking a Complaints Handler to manage customer complaints from receipt to resolution. You will investigate concerns, assess impact, and provide empathetic, compliant responses within regulatory timelines.
The role requires strong attention to detail and the ability to balance customer outcomes with regulatory obligations in a fast-paced fintech environment. Experience in financial services or regulated settings is essential.
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Fintech Complaints & Resolution Specialist employer: Chip UK
At Chip, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As an Operations Data Analyst, you will have access to continuous professional development opportunities and the chance to work with cutting-edge technology in a dynamic environment. Located in a vibrant area, we offer competitive benefits and a supportive team atmosphere that values your contributions and encourages growth.
