Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to enhance the Chip app and improve user experience.
- Company: Chip is a fast-growing wealth app, helping users manage their savings and investments.
- Benefits: Enjoy flexible working options and be part of a dynamic, innovative team.
- Why this job: Make a real impact in helping customers build their wealth with cutting-edge technology.
- Qualifications: Experience in app development or financial services is essential; strong analytical and communication skills required.
- Other info: Be part of one of Europe's most crowd-funded businesses with a mission to empower users.
The predicted salary is between 36000 - 60000 £ per year.
Chip is your wealth app. It gives you one easy place for your savings and investments. So you can build, manage and grow your long term wealth.
Our mission and history
Our mission is to make our customers wealthy. We’re building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. Chip serves over 300,000 active customers and looks after over £5 billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose.
Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip.
Our vision
We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We’re building the wealth app for our community, giving them one place for saving and investing. We’re giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. In practical terms this means adding more savings accounts and investment opportunities for Chip members to passively grow their wealth, combined with intelligent tools and intuitive features to make it easier for them to actively build up their wealth. We’re all huge believers in making managing wealth more effortless, and as automated as possible. So everyone can feel empowered to focus on achieving the things that really matter to them.
Job Responsibilities
- Manage and oversee the development of the Chip app.
- Collaborate with cross-functional teams to enhance user experience.
- Analyze user feedback and data to inform product decisions.
- Ensure compliance with financial regulations.
Minimum Requirements
- Experience in app development or financial services.
- Strong analytical skills.
- Excellent communication skills.
- Ability to work in a fast-paced environment.
Customer Support Team Customer Service employer: Chip UK
Contact Detail:
Chip UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Team Customer Service
✨Tip Number 1
Familiarise yourself with Chip's app and its features. Understanding how the app works and what makes it unique will help you engage in meaningful conversations during interviews, showcasing your genuine interest in the company.
✨Tip Number 2
Research the latest trends in financial technology and customer service. Being knowledgeable about industry developments will allow you to discuss how you can contribute to Chip's mission of making wealth management effortless for users.
✨Tip Number 3
Network with current or former employees of Chip on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Prepare examples from your past experiences that demonstrate your analytical skills and ability to work in fast-paced environments. Be ready to discuss how you've successfully managed projects or resolved customer issues in similar settings.
We think you need these skills to ace Customer Support Team Customer Service
Some tips for your application 🫡
Understand the Company: Familiarise yourself with Chip's mission and values. Highlight how your personal goals align with their aim to empower customers in building long-term wealth.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service or app development. Emphasise any analytical skills and communication abilities that match the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for financial services and technology. Mention specific examples of how you've contributed to enhancing user experiences in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial in customer support roles.
How to prepare for a job interview at Chip UK
✨Understand Chip's Mission
Before your interview, make sure you fully grasp Chip's mission to help customers build their long-term wealth. Familiarise yourself with their app features and how they aim to simplify savings and investments for users.
✨Showcase Your Analytical Skills
Since the role requires strong analytical skills, prepare examples from your past experiences where you've successfully analysed data or user feedback to inform decisions. This will demonstrate your ability to contribute to product development.
✨Communicate Clearly
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely, especially when discussing complex topics related to app development or financial services. This will help you stand out during the interview.
✨Prepare for Fast-Paced Scenarios
Chip operates in a fast-paced environment, so be ready to discuss how you've thrived under pressure in previous roles. Share specific instances where you managed multiple tasks or projects simultaneously while maintaining quality.
