At a Glance
- Tasks: Lead the development of innovative AI products that enhance customer experiences.
- Company: Join Chip, a fast-growing fintech startup revolutionising wealth management.
- Benefits: Enjoy competitive salary, bonuses, flexible working, and 28 days holiday.
- Other info: Be part of a diverse team that values creativity and collaboration.
- Why this job: Make a real impact in AI while growing your career in a dynamic environment.
- Qualifications: 3+ years in Product Management with AI/ML experience.
The predicted salary is between 50000 - 60000 € per year.
At Chip, we are building several customer-facing and internal AI-native products to help us deliver innovative and personalised experiences to our customers and improve internal processes and ways of working. This includes our Wealth Agent and Customer Support Agent to deliver financial guidance and support at scale. We are looking for an AI Product Manager to help us deliver on this ambition. You will work closely with Product and Engineering leadership to shape and execute our AI roadmap. You will be a key driver behind it, contributing to direction, challenging assumptions and leading the delivery of AI-powered features from concept through to production. This is a hands-on product role. You will need to operate confidently across discovery, model evaluation, technical architecture discussions, governance and live performance optimisation.
What you can expect to be doing:
- Contributing to AI Strategy
- Partner with Leadership to understand, refine and evolve how AI can be used to improve customer experience and internal processes and ways of working.
- Translate strategic intent into clear product initiatives and deliverable roadmaps.
- Identify new opportunities where agentic systems can drive meaningful customer and commercial value.
- Delivery of AI Products
- Lead new AI features from discovery through beta, controlled rollout and full production release.
- Define success metrics for AI systems (accuracy, hallucination thresholds, customer impact, compliance, performance).
- Work closely with engineering to ship robust, scalable AI solutions into production.
- Partner with Risk & Compliance on assessments, documentation and approval processes.
- Ensure AI systems meet appropriate standards for fairness, accuracy and explainability.
- Establish structured go/no-go criteria, including risk and governance requirements.
- Own post-launch monitoring, performance tracking and iteration.
- Agentic Systems & LLM Applications
- Help design agent-based systems (LLMs, orchestration layers, tool use, retrieval systems, routing logic).
- Define conversation flows, guardrails, human-in-the-loop processes and escalation pathways.
- Partner with engineering on architectural decisions, including prompting approaches, RAG implementations, agent orchestration, monitoring and logging frameworks.
You will work closely with Data to define how we can evolve and improve data efficiency across the business, looking to improve data models, access and tooling using AI. You don’t need to build models yourself, but you must be technically credible and comfortable operating at this level of detail.
What we’re looking for:
- 3+ years in Product Management.
- Meaningful experience working on AI/ML-powered products.
- Experience shipping AI features into live customer environments.
- Experience working closely with engineers and data teams on technically complex initiatives.
Technical Capabilities
- Strong understanding of LLMs and generative AI fundamentals.
- Model evaluation and performance monitoring.
- Data pipelines and APIs.
- Core AI risks (hallucination, bias, drift).
- Able to confidently discuss architecture and trade-offs with engineers.
Product Craft
- Strong discovery and problem-framing skills.
- Comfortable working in zero-to-one environments.
- Able to break complex initiatives down into deliverable and testable slices.
- Clear prioritisation in ambiguous environments.
Personal Attributes
- Strong critical thinker who challenges assumptions constructively.
- Self-starter with high ownership and follow-through.
- Excellent communicator across technical and non-technical stakeholders.
- Comfortable operating with autonomy while aligning closely with senior leadership.
What we’re really looking for:
Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current product team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough.
Working Hours
Monday to Thursday: 9:00 AM – 6:00 PM
Friday: 8:00 AM – 4:00 PM (Start your weekend early!)
Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend!
PERKS
- £60,000 - £70,000 per annum
- Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary.
- Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £50,000.
- Private medical insurance (medical history disregarded)
- Employee Assistance Programme
- Cycle to work scheme
- Season ticket loan
- Free ChipX subscription for UK-based employees
- Flexible working arrangements
- 28 days holiday plus bank holidays, plus the days between Christmas and New Year
- Annual training budget for courses, workshops, or conferences to help you advance your career.
- £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing
- Company laptop
- Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup
Our Interview Process
- Video screen with someone from our Talent team
- Product Skills Interview with SVP of Product & CPO
- Case Study Interview with SVP of Product, CPO and Principal Engineer
- Final interview with CEO
About Chip
Chip’s mission is to make your life wealthy. We’re building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we’re not slowing down. Chip serves over 400,000 active customers and looks after over £6 billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose.
Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50 million from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip.
Our vision
To be the most personal digital wealth manager in the UK
Who we are
Chip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously.
Our Values
- Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible
- Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers
- Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together
Equal Opportunities
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
AI Product Manager employer: Chip UK
At Chip, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. Our commitment to employee growth is evident through our generous training budget and flexible working arrangements, allowing you to thrive both personally and professionally. With a focus on innovation in the fintech space, you'll have the opportunity to make a significant impact while enjoying a balanced workweek and a range of attractive benefits, including private medical insurance and a performance-related bonus.
StudySmarter Expert Advice🤫
We think this is how you could land AI Product Manager
✨Tip Number 1
Get to know the company inside out! Research Chip's products, values, and culture. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even lead to referrals, which can be a game-changer in landing that job.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the role of AI Product Manager. Be ready to share specific examples of AI features you've shipped and how you tackled challenges along the way.
✨Tip Number 4
Don’t forget to showcase your personality! Chip values authenticity, so let your true self shine through. Share your interests outside of work and how they make you a well-rounded candidate. We want to see the real you!
We think you need these skills to ace AI Product Manager
Some tips for your application 🫡
Show Your Passion for AI:When you're writing your application, let your enthusiasm for AI and its potential shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our mission at Chip.
Be Specific About Your Experience:Don’t just list your past roles; give us clear examples of AI or ML features you've shipped into production. We love details, so tell us about the challenges you faced and how you overcame them!
Tailor Your Application:Make sure your application speaks directly to the job description. Highlight your experience with LLMs, generative AI, and any relevant technical capabilities. We want to see how your skills align with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Chip UK
✨Know Your AI Stuff
Make sure you brush up on your knowledge of AI and ML fundamentals. Be ready to discuss specific features you've shipped into production, as well as the technical details behind them. This will show that you’re not just familiar with the concepts but have hands-on experience.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex product challenges in the past. Think about how you broke down initiatives into manageable parts and prioritised tasks. This will demonstrate your strong discovery and problem-framing skills, which are crucial for the role.
✨Communicate Like a Pro
Practice explaining technical concepts in simple terms. You’ll need to communicate effectively with both technical and non-technical stakeholders, so being able to bridge that gap is key. Share stories that highlight your ability to collaborate and build relationships.
✨Be Yourself
Chip values authenticity, so don’t be afraid to let your personality shine through. Share your interests outside of work and be prepared to discuss how they shape your approach to teamwork and creativity. A genuine connection can make all the difference!
