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For Companies At a Glance
- Tasks: Manage and optimise e-commerce websites for a seamless customer experience.
- Company: Dynamic fashion brand with a focus on online retail growth.
- Benefits: Hybrid working, staff discounts, wellbeing support, and summer hours.
- Why this job: Join a creative team and drive impactful e-commerce strategies in the fashion industry.
- Qualifications: 3+ years in e-commerce, Shopify experience, and strong organisational skills.
- Other info: Exciting opportunities for career growth in a vibrant Camden office.
The predicted salary is between 36000 - 60000 £ per year.
Company Description
Chinti & Parker is a London based company, dedicated to creating luxuriously crafted women\\\’s contemporary knitwear. The brand uses the softest cashmere, finest cottons, and lightest merinos to create timeless and playful pieces that bring effortless style.
Role Description
The business is seeking an organised and dynamic individual to fill the position of Senior E-commerce Executive. The position is responsible for the day-to-day running and optimisation of the brand’s e-commerce websites, ensuring a seamless customer journey, accurate product presentation, and strong trading performance. This role also manages site development projects, product merchandising, and supports growth across marketplaces. In addition, the Senior E-commerce Executive oversees photoshoots and sample management to ensure all digital assets are produced and delivered to deadline and standard for internal use & external partners.
Responsibilities
Support day-to-day operations of the DTC website and E‑Commerce channels, including but not limited to:
- Manage the daily activities and trading performance of 2 e-commerce websites, supporting marketplace activity and potential expansion to a third site, plus seasonal activities via pop ups and samples sale sites
- Analyse conversion, drop-off points, and customer retention; collaborate with the development team on UX improvements.
- Monitor and implement A/B tests and track campaign health.
- Oversee the design and development roadmap, managing the Trello board and acting as lead contact with the web development agency.
- Monitor and manage the upload and merchandising of all products, including writing descriptions, images, videos, metafields, and tags, ensuring accuracy and launch readiness.
- Manage apps and integrations necessary for running an ecommerce business daily
- Deliver weekly and monthly e-commerce reporting, highlighting opportunities and performance trends.
- Conduct regular e-commerce checks to ensure functionality, accuracy, and optimal trading experience.
- Lead visual merchandising across digital platforms, ensuring consistency and alignment with brand strategy.
- Drive SEO and technical improvements in collaboration with external partners.
- Key contact for the web dev agency
- Maintain and track the e-commerce budget, ensuring accurate and up-to-date reporting.
- Management of a shoot list, required for ecommerce & 3rd party use across both model, video and flat shoots
- Line manager to Ecommerce Assistant
Qualifications
- 3+ years of experience in an e‑commerce role using Shopify
- Comfortable using CMS platforms (Shopify).
- Highly organised with a proactive mindset and strong attention to detail.
- Able to manage multiple tasks and communicate clearly across teams.
- Basic understanding of web analytics and E‑Commerce metrics.
- A keen interest in online retail and DTC brand growth.
- Highly personable and able to form great working relationships
- Great organisational skills
- Ability to work independently and use your initiative
- Experience in the fashion industry is a plus
What we offer
- Salary: £27,000-£30,000
- Hybrid working structure – office-based 3 days a week
- Access to a 24/7 confidential wellbeing helpline through our Health Assured EAP
- Staff discount & quarterly employee gift card
- Wonderful office space in Camden Town, Central London
- Holiday allowance
- Summer hours on Fridays
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Senior E-commerce Executive employer: Chinti & Parker
Contact Detail:
Chinti & Parker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior E-commerce Executive
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your e-commerce projects, analytics insights, or any successful campaigns you've managed. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company’s e-commerce strategy. Be ready to discuss how you can optimise their websites and improve customer journeys. Tailor your answers to show you understand their brand and goals.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining us. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Senior E-commerce Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior E-commerce Executive role. Highlight your experience with e-commerce platforms like Shopify and any relevant achievements in online retail. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for e-commerce and the fashion industry. Tell us why you’re excited about this role and how you can contribute to our team at StudySmarter.
Showcase Your Analytical Skills: Since the role involves analysing conversion rates and customer retention, make sure to mention any experience you have with web analytics. We love data-driven decision-making, so share examples of how you've used metrics to improve performance!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Chinti & Parker
✨Know Your E-commerce Stuff
Make sure you brush up on your e-commerce knowledge, especially around Shopify and the metrics that matter. Be ready to discuss how you've optimised websites in the past and any A/B tests you've run. This shows you're not just familiar with the tools but know how to use them effectively.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples of how you've managed multiple projects or tasks simultaneously. Use specific instances where your attention to detail made a difference, like ensuring product descriptions were accurate or managing a shoot list efficiently.
✨Be Ready to Discuss Customer Experience
The customer journey is key in e-commerce, so think about how you've improved user experience in previous roles. Prepare to talk about conversion rates, drop-off points, and any strategies you've implemented to enhance customer retention. This will demonstrate your understanding of what drives sales.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with questions that show your interest in their brand and future plans. Ask about their current challenges in e-commerce or how they envision expanding their marketplace presence. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.