At a Glance
- Tasks: Lead the Food and Beverage team, ensuring exceptional guest experiences and smooth operations.
- Company: Join Chino Latino, a multi-award-winning restaurant known for its vibrant Pan-Asian and Latin cuisine.
- Benefits: Enjoy competitive pay, discounted hotel stays, free meals, and wellness days.
- Why this job: Be part of a dynamic team in a trendy location, creating memorable dining experiences.
- Qualifications: Previous experience as an F&B Supervisor or Head Waiter is essential.
- Other info: Flexible shifts and a supportive work culture with regular staff events.
Chino Latino is a multi-award-winning modern Pan-Asian cuisine restaurant with a Latin cocktail bar, located in Park Plaza Riverbank London Hotel, right at the heart of the city with riverside views. Head Chef Ederson Bonasso has created a menu that celebrates a mix of wild, exotic flavors, and zingy Latino cocktails with some Pan-Asian favorites! Established over 10 years ago, we remain masters in our craft with our delicate menu, highlighting the best of Pan-Asiaβs culinary offering, whilst also being laced with Latino flourishes from Peruvian cuisine.
As our Food and Beverage Team Leader, you will receive:
- Salary: Β£14.46 per hour plus service charge - Up to Β£17 per hour inclusive of SC
- Subsidised travel arrangements after midnight
- Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Two wellness days per year, with all team members starting with 30 days of holiday per year β including bank holidays, increasing with years of service!
- Two free meals per day - including days off if you wish to come in!
- Access to 40% of your pay before payday through Wagestream!
- Recommend a Friend scheme - Β£750
- BenefitHub β Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
- Vitality at Work scheme with great gym discounts & more
- Ride to Work Scheme & free local cycling lessons
- Travel season ticket loans (if applicable)
- 24/7 access to our Employee Assistance Programme
- Rotas published at least two weeks in advance (if applicable)
- Uniforms provided (if applicable) & free dry cleaning
- Annual Staff parties and events
We are looking for our Food and Beverage Team Leader, who:
- Completes tasks relevant to but not limited to the guest cycle in Chino Latino (greeting guests, taking, preparing, and delivering orders promptly, upselling, managing the team, handling guest requests liaising with relevant teams to ensure guest satisfaction, and ensuring business continuity through payment compliance)
- Inspires, coaches, and mentors F&B team members
- Can work in shifts on the Rota basis
- Fully flexible to support the hotel F&B (Restaurant and Bar) and other F&B related operations whenever required
- Always leads by example
- Has worked previously as an F&B Supervisor/Head Waiter-Waitress or Senior/Head Bartender in a hotel environment
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travelers with stylish guest rooms and versatile meeting facilities, which are perfectly complemented by award-winning restaurants and bars.
Food & Beverage Supervisor employer: Chino Latino
Contact Detail:
Chino Latino Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Food & Beverage Supervisor
β¨Tip Number 1
Familiarise yourself with the menu and unique offerings at Chino Latino. Understanding the Pan-Asian and Latin influences will help you engage confidently with the interviewers and demonstrate your passion for the cuisine.
β¨Tip Number 2
Showcase your leadership skills by preparing examples of how you've inspired and mentored team members in previous roles. This will highlight your ability to lead by example, which is crucial for the Food & Beverage Supervisor position.
β¨Tip Number 3
Network with current or former employees of Park Plaza Riverbank London Hotel. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
β¨Tip Number 4
Be prepared to discuss your experience with guest satisfaction and upselling techniques. Highlight specific instances where you successfully enhanced a guest's experience, as this aligns perfectly with the role's responsibilities.
We think you need these skills to ace Food & Beverage Supervisor
Some tips for your application π«‘
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Food & Beverage Supervisor. Familiarise yourself with the specific tasks mentioned in the job description, such as greeting guests, managing the team, and ensuring guest satisfaction.
Tailor Your CV: Highlight your relevant experience in the food and beverage industry, especially any previous roles as a supervisor or head waiter/waitress. Use specific examples to demonstrate your skills in leadership, customer service, and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the food and beverage industry and your understanding of Pan-Asian cuisine. Mention why you want to work at Chino Latino and how your skills align with their values and mission.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Chino Latino
β¨Know the Menu Inside Out
Familiarise yourself with Chino Latino's menu, including the unique Pan-Asian and Latin flavours. Be prepared to discuss your favourite dishes and how you would recommend them to guests.
β¨Showcase Your Leadership Skills
As a Food and Beverage Supervisor, you'll need to inspire and manage your team. Prepare examples of how you've successfully led a team in the past, focusing on coaching and mentoring.
β¨Demonstrate Flexibility
The role requires working shifts and being adaptable. Be ready to discuss your availability and any previous experiences where you had to adjust your schedule to meet business needs.
β¨Emphasise Guest Satisfaction
Highlight your commitment to guest satisfaction by sharing specific examples of how you've handled guest requests or complaints in the past. This will show that you understand the importance of creating memorable experiences.