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- Tasks: Monitor and enhance network performance while managing connections and troubleshooting issues.
- Company: Join China Telecom, a leading global telecommunications provider with a strong presence in the industry.
- Benefits: Enjoy opportunities for international travel, competitive salary, and professional development.
- Why this job: Be part of a dynamic team that values innovation and customer satisfaction in network solutions.
- Qualifications: 3-5 years of IP network maintenance experience; CCNP qualified or equivalent preferred.
- Other info: Bilingual candidates in English and Chinese are highly valued.
The predicted salary is between 36000 - 60000 £ per year.
Job responsibilities:
- Monitor and test the performance of Chinanet/CN2 network, proactively detect and resolve QoS deterioration, and constantly improve QoS of Chinanet/CN2.
- Manage the transit and peering connection to ensure good network connectivity.
- Liaise with other teams/external entities to ensure smooth network operation.
- Daily maintenance and operation of network devices in China Telecom Moscow POPs, including CT global Internet backbone, Chinanet/CN2 Sino-Europe backbone, and IP access network devices.
- International circuits’ implementation, service provisioning, service delivery, post-sale troubleshooting, and technical support.
- Maintain and update Operation Plan and other operational procedures, service availability reports, traffic management reports, and service improvement solutions.
- Pre-sales consulting support, resolving all technical issues arising during the sales engagement, understanding customer business and technical drivers, actively participating in customer network planning, and helping clients define specifications, requirements, and engineer solutions based on customer requirements.
- Coordinate with counterparts in HQ to design, implement, and support differentiated Internet products.
- Follow up on customer service escalation with internal departments and external suppliers.
- Provide performance reports for VIP customers and organise service review meetings with VIP customers.
- Gatekeeping customer credit claims and processing supplier service reviews and credit claims.
- Maintain supplier information in the system.
- Some business travel is required.
Requirements:
- 3-5 years of network maintenance experience on IP networks and equipment maintenance experience.
- CCNP qualified or equivalent; CCIE would be an added advantage.
- Familiar with Cisco equipment and other related products.
- Familiar with all submarine and land cable systems.
- Preferably speaks both English and Chinese.
Contact Detail:
China Telecom Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Implementation Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies and equipment mentioned in the job description, particularly Cisco products. This will not only help you during interviews but also demonstrate your proactive approach to understanding the role.
✨Tip Number 2
Network with professionals in the industry, especially those who work with Chinanet/CN2 or similar networks. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully resolved network issues or improved QoS. Having concrete examples ready will showcase your problem-solving skills and experience, making you a more attractive candidate.
✨Tip Number 4
If you speak both English and Chinese, highlight this skill during any conversations or interviews. Being bilingual can set you apart from other candidates and is particularly relevant for a role that involves liaising with international teams.
We think you need these skills to ace Network Implementation Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in network maintenance and IP networks. Emphasise your CCNP qualification and any familiarity with Cisco equipment, as these are key requirements for the role.
Craft a Strong Cover Letter: In your cover letter, address how your skills align with the responsibilities listed in the job description. Mention specific experiences where you've improved QoS or managed network devices, and express your enthusiasm for working with China Telecom.
Showcase Technical Skills: Include a section in your application that outlines your technical skills, particularly those related to network performance monitoring, troubleshooting, and service provisioning. This will demonstrate your capability to handle the technical aspects of the role.
Highlight Language Proficiency: Since the job prefers candidates who speak both English and Chinese, make sure to clearly state your language proficiency in your application. If you have any certifications or experiences that showcase your language skills, include those as well.
How to prepare for a job interview at China Telecom Europe
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with IP networks and equipment maintenance. Highlight specific projects where you've monitored performance, resolved QoS issues, or managed network devices, especially if they relate to Cisco equipment.
✨Demonstrate Problem-Solving Skills
Expect scenario-based questions that assess your ability to troubleshoot network issues. Prepare examples of how you've proactively detected and resolved problems in the past, particularly in high-pressure situations.
✨Communicate Effectively
Since liaising with other teams and external entities is crucial, practice articulating complex technical concepts in a clear and concise manner. Be ready to explain how you would engage with clients and internal stakeholders to ensure smooth operations.
✨Prepare for Customer-Focused Questions
Given the role's emphasis on pre-sales consulting and customer service, think about how you've previously engaged with customers. Be ready to discuss how you understand their needs and how you’ve contributed to network planning and service delivery.
