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For Companies At a Glance
- Tasks: Monitor and enhance network performance, manage connections, and provide technical support.
- Company: Join China Telecom, a leading global telecommunications provider.
- Benefits: Enjoy opportunities for international travel and professional growth.
- Why this job: Be part of a dynamic team improving network quality and customer satisfaction.
- Qualifications: 3-5 years of IP network maintenance experience; CCNP or equivalent required.
- Other info: Bilingual in English and Chinese preferred; some business travel involved.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Job responsibilities:
Monitor and test the performance of Chinanet/CN2 network, proactive detect and resolve QoS deterioration, constantly improve QoS of Chinanet/CN2, manage the transit and peering connection to ensure good network connectivity.
Liaise with other teams/external entitles to ensure the smooth network operation.
Daily maintenance and operation of network devices in China Telecom Moscow POPs, the network devices include CT global Internet backbone, Chinanet/CN2 Sino-Europe backbone as well as IP access network devices.
International circuits’ implementation, service provisioning, service delivery, post-sale troubleshooting and technical supports.
Maintain and update Operation Plan and other operational procedures, service availability report, traffic management reports and service improvement solutions.
Pre-sales consulting support, resolve all technical issues arising during the sales engagement, understand customer business and technical drives, actively participate in customer network planning, help clients define specifications, requirements and engineer solutions based on customer requirements.
Coordinate with counterpart in HQ and design, implement and support differentiated Internet products
Follow up customer service escalation with internal departments and external suppliers
Providing performance reports for VIP customers, Organizing service review meeting with VIP customers. Gatekeeping customer credit claim
Processing supplier service review and credit claiming, Processing supplier evaluation. Maintaining supplier information in system
Some business travels are required.
Requirements:
3－5 years network maintenance experience on IP network and equipment maintenance experience
CCNP qualified or equivalent, CCIE would be an added advantage
Familiar with Cisco equipment and other related products
Familiar with all submarine and land cable systems
Prefer speaking both English and Chinese
IP Network Engineer employer: China Telecom Europe
Contact Detail:
China Telecom Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IP Network Engineer
✨Tip Number 1
Make sure to showcase your hands-on experience with IP network maintenance during the interview. Be prepared to discuss specific challenges you've faced and how you resolved them, especially in relation to QoS issues.
✨Tip Number 2
Familiarize yourself with the latest trends and technologies in network management, particularly those related to Cisco equipment. This will not only help you in the interview but also demonstrate your commitment to staying updated in the field.
✨Tip Number 3
Since the role requires liaising with various teams and external entities, practice your communication skills in both English and Chinese. Being able to articulate technical concepts clearly in both languages can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with service provisioning and post-sale troubleshooting. Highlight any specific instances where you improved service delivery or resolved complex technical issues for clients.
We think you need these skills to ace IP Network Engineer
Some tips for your application 🫡
Understand the Job Requirements: Carefully read the job description to understand the specific responsibilities and qualifications required for the IP Network Engineer position. Highlight your relevant experience in network maintenance and any certifications like CCNP or CCIE.
Tailor Your CV: Customize your CV to emphasize your experience with IP networks, Cisco equipment, and any relevant projects you've worked on. Make sure to include your language skills, especially if you speak both English and Chinese, as this is a key requirement.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for network engineering and your ability to improve QoS. Mention specific examples of how you've successfully managed network operations or resolved technical issues in previous roles.
Highlight Team Collaboration Skills: Since the role involves liaising with other teams and external entities, emphasize your teamwork and communication skills in your application. Provide examples of how you've effectively collaborated with others to achieve common goals.
How to prepare for a job interview at China Telecom Europe
✨Show Your Technical Expertise
Be prepared to discuss your experience with IP networks and equipment maintenance. Highlight specific projects where you monitored network performance or resolved QoS issues, as this aligns directly with the job responsibilities.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've proactively detected and resolved network issues in the past. This will showcase your ability to manage transit and peering connections effectively.
✨Communicate Clearly
Since the role requires liaising with various teams and external entities, practice explaining complex technical concepts in simple terms. This will help demonstrate your communication skills, especially if you're fluent in both English and Chinese.
✨Understand Customer Needs
Familiarize yourself with customer-centric approaches in network planning. Be ready to discuss how you've previously engaged with clients to define specifications and engineer solutions based on their requirements.
