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- Tasks: Monitor and enhance network performance while ensuring smooth operations and customer satisfaction.
- Company: Join China Telecom, a leading global telecommunications provider with a strong presence in the industry.
- Benefits: Enjoy opportunities for international travel, professional development, and a dynamic work environment.
- Why this job: Be part of a team that drives innovation and improves connectivity for customers worldwide.
- Qualifications: 3-5 years of network maintenance experience; CCNP qualified; familiarity with Cisco equipment is essential.
- Other info: Bilingual candidates in English and Chinese are preferred; some business travel required.
The predicted salary is between 36000 - 60000 £ per year.
Job responsibilities:
- Monitor and test the performance of Chinanet/CN2 network, proactively detect and resolve QoS deterioration, and constantly improve QoS of Chinanet/CN2.
- Manage the transit and peering connection to ensure good network connectivity.
- Liaise with other teams/external entities to ensure smooth network operation.
- Daily maintenance and operation of network devices in China Telecom Moscow POPs, including CT global Internet backbone, Chinanet/CN2 Sino-Europe backbone, and IP access network devices.
- International circuits’ implementation, service provisioning, service delivery, post-sale troubleshooting, and technical support.
- Maintain and update Operation Plan and other operational procedures, service availability report, traffic management reports, and service improvement solutions.
- Pre-sales consulting support, resolving all technical issues arising during the sales engagement, understanding customer business and technical drives, actively participating in customer network planning, and helping clients define specifications, requirements, and engineer solutions based on customer requirements.
- Coordinate with counterparts in HQ to design, implement, and support differentiated Internet products.
- Follow up customer service escalation with internal departments and external suppliers.
- Provide performance reports for VIP customers and organise service review meetings with VIP customers.
- Gatekeeping customer credit claims and processing supplier service reviews and credit claims.
- Maintain supplier information in the system.
- Some business travel is required.
Requirements:
- 3-5 years of network maintenance experience on IP networks and equipment maintenance experience.
- CCNP qualified or equivalent; CCIE would be an added advantage.
- Familiar with Cisco equipment and other related products.
- Familiar with all submarine and land cable systems.
- Preferably speaks both English and Chinese.
Implementation / Network Engineer employer: China Telecom Europe
Contact Detail:
China Telecom Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation / Network Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies and equipment mentioned in the job description, especially Cisco products. This will not only help you during interviews but also demonstrate your proactive approach to understanding the role.
✨Tip Number 2
Network with professionals in the industry, particularly those who work with Chinanet/CN2 or similar networks. Engaging with them on platforms like LinkedIn can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with QoS and network performance monitoring. Be ready to share specific examples of how you've proactively resolved issues in past roles, as this aligns closely with the responsibilities outlined.
✨Tip Number 4
If you speak both English and Chinese, highlight this skill during your interactions. Being bilingual is a significant advantage for this position, so make sure to mention it when networking or in interviews.
We think you need these skills to ace Implementation / Network Engineer
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Implementation / Network Engineer position. Make sure you understand the responsibilities and requirements, especially regarding network performance monitoring and maintenance.
Tailor Your CV: Highlight your relevant experience in network maintenance and any qualifications like CCNP or CCIE. Be specific about your familiarity with Cisco equipment and your experience with IP networks to align with the job requirements.
Craft a Compelling Cover Letter: In your cover letter, explain why you're a great fit for this role. Mention your experience with network performance improvement and your ability to liaise with teams and customers, as these are key aspects of the job.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your documents are clear, concise, and free from typos, as attention to detail is crucial in this field.
How to prepare for a job interview at China Telecom Europe
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with IP networks and equipment maintenance. Highlight specific projects where you've monitored network performance or resolved QoS issues, as this will demonstrate your hands-on knowledge and problem-solving skills.
✨Understand the Company’s Network Infrastructure
Research Chinanet/CN2 and their network operations. Familiarise yourself with their services and any recent developments in their technology. This will show your genuine interest in the role and help you ask informed questions during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-world situations, such as troubleshooting a network issue or managing a service escalation. Practise articulating your thought process and the steps you would take to resolve these scenarios.
✨Demonstrate Communication Skills
Since liaising with other teams and external entities is crucial, be ready to discuss how you’ve effectively communicated technical information to non-technical stakeholders. Highlight any experience you have in pre-sales consulting or customer interactions.
