At a Glance
- Tasks: Lead a team, drive performance, and deliver exceptional customer service.
- Company: Join Holland & Barrett, a leader in health and wellness.
- Benefits: Enjoy 25% discount, up to 28 days leave, and exclusive brand discounts.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact on customers' lives while developing your leadership skills.
- Qualifications: Retail or customer service experience; passion for health and wellness.
The predicted salary is between 30000 - 40000 £ per year.
5 days per week including Saturday OR Sunday Tuesday and Friday: 8am - 5:45pm (depending on the business needs). This role will also include opening and closing the store and with availability to flex up to 28hrs per week to support with holidays and absence.
Store Location: High Street, West Wickham
Working Pattern: 18 hours per week
Hourly Rate: £14.52 per hour
What you'll do:
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer‑first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Who you are:
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
What we offer:
- Up to 28‑days Annual Leave
- 25% discount in store and online (plus free delivery)
- Life Assurance
- Exclusive discounts on well‑known brands
- Access to ‘Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing.
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organization with belonging at its heart – making health and wellness a way of life for everyone.
Ready to lead with purpose and make wellness your work? Apply today to join Holland & Barrett as a Supervisor and help us inspire healthier lives every day.
Supervisor in West Wickham employer: China-Britain Business Council
Holland & Barrett is an exceptional employer that prioritises the wellbeing and development of its employees. With a strong focus on a customer-first culture, our supportive work environment encourages personal growth through comprehensive training and leadership opportunities. Located in the vibrant High Street of West Wickham, we offer competitive benefits including generous annual leave, exclusive discounts, and access to wellness resources, making it a rewarding place to build your career while inspiring healthier lives.
Contact Details:
China-Britain Business Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in West Wickham
✨Tip Number 1
Get to know the company culture before your interview. Check out Holland & Barrett's social media and website to see what they're all about. This will help you connect your values with theirs during the chat!
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or solved a problem. Be ready to share these examples, as they’ll show you’re the confident team player they’re looking for.
✨Tip Number 3
Don’t forget to ask questions during your interview! It shows you’re curious and engaged. Ask about their approach to customer service or how they support team development – it’ll make you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can keep an eye on new opportunities that pop up, so you never miss a chance to join the team!
We think you need these skills to ace Supervisor in West Wickham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in retail or customer service. We want to see how your skills align with the Supervisor role, so don’t be shy about showcasing your leadership qualities!
Show Your Passion:Let your enthusiasm for health and wellness shine through in your application. We love candidates who are curious and passionate about helping others make positive choices, so share any relevant experiences that demonstrate this.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and structure your thoughts logically. We appreciate a well-organised application that’s easy to read!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at China-Britain Business Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Supervisor role at Holland & Barrett. Familiarise yourself with their customer-first culture and how you can contribute to driving performance and achieving results. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example and motivate your team. Prepare examples from your past experiences where you've successfully coached or supported colleagues. Highlight your ability to communicate clearly and solve problems calmly, as these are key traits they’re looking for.
✨Demonstrate Your Passion for Health and Wellness
Holland & Barrett values candidates who are curious and passionate about health and wellness. Be ready to discuss why this matters to you and how you can inspire others to make positive choices. Share any relevant experiences or knowledge you have in this area to make a strong impression.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the store's operations, team dynamics, or opportunities for growth. This shows your interest in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with your interviewers on a deeper level.
