Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and coach a team while delivering exceptional customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Kickstart your retail leadership career in a supportive, diverse environment focused on wellbeing.
- Qualifications: Show organisation skills, passion for products, and ability to thrive in a fast-paced setting.
- Other info: Training includes accredited qualifications to enhance your expertise in health and wellness.
Store Location:Field End Road, Eastcote
Hours:15 hours per week
Salary: £13.95 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer?
Our Retail Supervisors are our next generation of leaders, and we\’ll provide you with all the tools to progress. You\’ll assist in leading and coaching our Store Colleagues and act as a role model for world class customer service.
You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety.
To become a Health & Wellness specialist you\’ll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we\’d like you to show us that you have:
- Organisation and planning skills to lead a team of colleagues daily
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\’s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Create an alert subscription based on this vacancy
#J-18808-Ljbffr
Supervisor employer: China-Britain Business Council
Contact Detail:
China-Britain Business Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with the company's values and mission. Understanding Holland & Barrett's commitment to health and wellness will help you align your answers during any interviews, showcasing your passion for their products and services.
✨Tip Number 2
Prepare examples of your leadership experience. Think about times when you've successfully led a team or handled challenging situations in a retail environment, as these stories will demonstrate your capability to manage and inspire colleagues.
✨Tip Number 3
Brush up on your product knowledge. Being well-versed in health and wellness products will not only impress during interviews but also show your enthusiasm for the role and your readiness to become a Health & Wellness specialist.
✨Tip Number 4
Network with current employees or join relevant online communities. Engaging with others in the industry can provide insights into the company culture and expectations, giving you an edge in your application process.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Supervisor position at Holland & Barrett. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Relevant Experience: In your CV and cover letter, emphasise any previous retail or leadership experience you have. Use specific examples to demonstrate your organisational skills, ability to work under pressure, and passion for customer service.
Highlight Your Values: Holland & Barrett values diversity and inclusion. Make sure to reflect their EPIC values (Expertise, Pioneering, Inclusive, Caring) in your application. Share experiences that showcase your commitment to these principles.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a supervisory role.
How to prepare for a job interview at China-Britain Business Council
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns with the company's focus on world-class service.
✨Demonstrate Leadership Skills
As a Supervisor, you'll be leading a team. Prepare to discuss your leadership style and provide examples of how you've successfully managed or coached others in the past. Highlight any experience you have in motivating a team to achieve targets.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your ability to handle pressure and challenging situations. Think of examples from your past where you successfully navigated difficult circumstances, particularly in a retail environment.
✨Familiarise Yourself with Health & Wellness Products
Since the role involves becoming a Health & Wellness specialist, take some time to learn about the products offered by Holland & Barrett. Being knowledgeable about their offerings will not only impress your interviewers but also show your commitment to the role.
