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For Companies At a Glance
- Tasks: Lead a dynamic team and manage daily store operations with a focus on customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Be part of a mission to empower healthier lives while developing your leadership skills in a supportive environment.
- Qualifications: Strong communication skills, retail experience, and a passion for health and wellness are essential.
- Other info: Embrace diversity and inclusion as part of our EPIC values while advancing your career.
The predicted salary is between 24500 - 29500 £ per year.
Store Location:Station Road, New Milton
Hours:38.75 hours per week
Salary: Up to £29,500 per annum DOE, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?
As our Retail Store Manager , you\’ll be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You\’ll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations.
Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.
To become a Health & Wellness specialist you\’ll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we\’d like you to show us that you have:
- Excellent communication and people management skills
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
- The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals.
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge.
- The ability to be agile and flexible to multi-task and achieve the best results.
We\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\’s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
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Store Manager employer: China-Britain Business Council
Contact Detail:
China-Britain Business Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Holland & Barrett's products and values. Understanding their commitment to health and wellness will help you demonstrate your passion during the interview process.
✨Tip Number 2
Prepare examples of how you've successfully managed a team in a retail environment. Highlight your leadership skills and ability to motivate others, as these are crucial for the Store Manager role.
✨Tip Number 3
Research common challenges faced in retail management and think about how you would handle them. Being able to discuss your problem-solving strategies will show your readiness for the fast-paced nature of the job.
✨Tip Number 4
Network with current or former employees of Holland & Barrett if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and customer service. Use specific examples that demonstrate your leadership skills and ability to drive sales performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health and wellness, as well as your alignment with Holland & Barrett's values. Mention how your skills and experiences make you the perfect fit for the Store Manager role.
Highlight Relevant Skills: In your application, emphasise your communication and people management skills. Provide examples of how you've successfully managed teams and handled challenging situations in a fast-paced environment.
Show Enthusiasm for the Brand: Demonstrate your enthusiasm for Holland & Barrett's products and mission. Mention any personal experiences with their products or how you align with their commitment to health and wellness.
How to prepare for a job interview at China-Britain Business Council
✨Show Your Passion for Customer Service
As a Store Manager, you'll need to demonstrate your enthusiasm for customer service. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Highlight Leadership Experience
Discuss your experience in leading teams effectively. Be prepared to talk about how you've motivated and developed team members, as well as how you handle challenging situations in a fast-paced environment.
✨Understand Sales Metrics
Familiarise yourself with key sales figures and metrics relevant to retail. Be ready to discuss how you analyse these figures to drive performance and meet targets, showcasing your analytical skills.
✨Emphasise Adaptability and Flexibility
Retail can be unpredictable, so it's important to show that you're agile and can multi-task. Provide examples of how you've successfully managed multiple priorities and adapted to changing circumstances in your previous roles.
