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For Companies At a Glance
- Tasks: Lead a dynamic team and manage daily store operations with a focus on customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy flexible hours, a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Be part of a mission to empower healthier lives while developing your leadership skills in a supportive environment.
- Qualifications: Strong communication skills, ability to thrive under pressure, and a passion for health and wellness products.
- Other info: Embrace diversity and inclusion as part of our EPIC values while embarking on accredited training programmes.
The predicted salary is between 23500 - 32500 £ per year.
Fully flexible, including occasional weekends
Salary: Up to £29,500 per annum DOE, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?
As our Retail Store Manager , you\’ll be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You\’ll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations.
Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.
To become a Health & Wellness specialist you\’ll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we\’d like you to show us that you have:
- Excellent communication and people management skills
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
- The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals.
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge.
- The ability to be agile and flexible to multi-task and achieve the best results.
We\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\’s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
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Store Manager employer: China-Britain Business Council
Contact Detail:
China-Britain Business Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you connect with the brand during interviews and demonstrate your passion for their mission.
✨Tip Number 2
Prepare examples of your leadership experience in retail. Think about specific situations where you've successfully managed a team, resolved conflicts, or improved sales performance, as these will be key points of discussion.
✨Tip Number 3
Showcase your ability to analyse sales figures by discussing any relevant experience you have with data-driven decision-making. Being able to demonstrate how you've used analytics to drive results will set you apart.
✨Tip Number 4
Emphasise your customer service skills by preparing anecdotes that highlight your ability to handle challenging situations. This will illustrate your capability to maintain high standards in a fast-paced environment.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and customer service. Emphasise your leadership skills and any achievements that demonstrate your ability to drive sales and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health and wellness, as well as your alignment with Holland & Barrett's values. Mention specific examples of how you've successfully managed teams or improved customer service in previous roles.
Highlight Relevant Skills: In your application, clearly outline your communication and people management skills. Provide examples of how you've handled challenging situations in fast-paced environments, as this is crucial for the Store Manager role.
Show Enthusiasm for the Brand: Demonstrate your enthusiasm for Holland & Barrett and their products. Mention any personal experiences with their offerings or your commitment to promoting health and wellness, which will resonate with the hiring team.
How to prepare for a job interview at China-Britain Business Council
✨Show Your Passion for Customer Service
As a Store Manager, you'll need to demonstrate your enthusiasm for customer service. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Highlight Leadership Experience
Discuss your experience in leading teams effectively. Be prepared to talk about how you've motivated and developed team members, as well as how you handle challenging situations in a fast-paced environment.
✨Understand Sales Metrics
Familiarise yourself with key sales figures and metrics relevant to retail. Be ready to discuss how you have used data to drive performance and meet sales targets in your past positions.
✨Embrace the Company Values
Holland & Barrett values inclusivity and wellness. Make sure to convey how your personal values align with their EPIC values (Expertise, Pioneering, Inclusive, Caring) during the interview.
