At a Glance
- Tasks: Lead a team to build resilient and scalable technology for millions of customers.
- Company: Join Holland & Barrett, a trusted wellness brand with a focus on innovation.
- Benefits: Enjoy 33 days holiday, private medical insurance, and a competitive bonus scheme.
- Other info: Hybrid working model with opportunities for personal and professional growth.
- Why this job: Make a real impact on health and wellness through technology transformation.
- Qualifications: Experience in Site Reliability Engineering and strong cloud-native tech skills.
The predicted salary is between 60000 - 80000 £ per year.
At Holland & Barrett, we believe the best ideas come from working together. That's why we offer hybrid working, with an expectation that you'll be based in either our Nuneaton or London office (or another designated location) for a minimum of 2 days per week.
Help shape the future of technology at Holland & Barrett. Behind every great digital experience is a platform people can depend on. As our SRE Manager, you'll play a pivotal role in building resilient, scalable and secure technology that supports millions of customers on their health and wellness journey. Leading a talented team of Site Reliability Engineers, you'll champion modern engineering practices, influence technology strategy and help create platforms that empower our teams to innovate with confidence. This is more than a leadership role—it's an opportunity to leave a lasting impact on one of the UK's most recognised wellness brands as we continue our technology transformation.
What you’ll be doing
- Lead, coach and inspire a high-performing team of Site Reliability Engineers.
- Shape and deliver our Site Reliability Engineering roadmap alongside the Head of Platform.
- Champion modern engineering practices including SLIs, SLOs, error budgets, observability and automation.
- Improve the reliability, scalability and performance of our cloud platforms and digital services.
- Partner with Engineering, Security, Data and Product teams to embed operational excellence from design through to production.
- Drive the adoption of our observability platform, helping teams gain deeper insight into the health and performance of their services.
- Lead incident learning, continuous improvement and automation initiatives that reduce operational toil.
- Provide technical leadership across AWS, Kubernetes, Infrastructure as Code, CI/CD and distributed systems.
What you’ll bring
- Experience leading Site Reliability Engineering, Platform Engineering, DevOps or Cloud Infrastructure teams.
- Strong technical expertise in cloud-native technologies, ideally within AWS.
- Experience operating and improving large-scale distributed systems.
- A passion for coaching, mentoring and helping engineers thrive.
- Experience driving observability, automation and operational excellence.
- The ability to build strong relationships and influence stakeholders across Engineering, Product, Security and Data.
- A pragmatic approach to balancing reliability, innovation and customer impact.
If you don’t meet every requirement but feel excited about the role, we’d still love to hear from you. We know that great people bring a variety of experiences and perspectives.
What’s in it for you?
- 33 days’ holiday, including bank holidays, plus the option to buy more.
- Private medical insurance (single cover).
- Annual bonus of up to 10% (subject to company and individual performance).
- £50 colleague product allowance to spend on Holland & Barrett products (after 6 months’ service).
- 25% colleague discount in store and online, with free delivery on online orders.
- Free Wellhub membership, with discounted access to gyms, fitness studios and wellbeing apps.
- 24/7 Virtual GP, annual at-home health testing kit, Employee Assistance Programme and Mental Health First Aiders.
- Cycle to Work scheme, plus cashback and discounts from hundreds of retailers.
Ready to make an impact? If you’re passionate about building reliable platforms, developing talented engineers and helping shape the future of technology at Holland & Barrett, we’d love to hear from you. Apply today and help us build technology that supports healthier lives for millions of people.
About Holland & Barrett
For more than 150 years, Holland & Barrett has been helping people take control of their health and wellbeing. Today, we’re combining that trusted heritage with modern technology, data and innovation to create exceptional experiences for our customers and colleagues. Guided by science and driven by purpose, we’re building a healthier future—and we’d love you to be part of it.
Inclusion & Accessibility
At Holland & Barrett, we know that diverse teams build better solutions. We welcome applications from everyone and are committed to creating an inclusive workplace where every colleague feels valued, supported and able to thrive. If you need any adjustments during the recruitment process, please let us know—we’ll be happy to support you.
Site Reliability Engineering Manager employer: China-Britain Business Council
Holland & Barrett is an exceptional employer, offering a vibrant work culture in Norwich that prioritises health and wellness. As a Retail Supervisor, you will benefit from generous perks such as up to 28 days of annual leave and comprehensive employee support programmes, all while leading a passionate team dedicated to enhancing customer experiences. With opportunities for personal growth and a flexible working environment, this role is perfect for those seeking meaningful and rewarding employment.
Contact Details:
China-Britain Business Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Site Reliability Engineering Manager
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at China-Britain Business Council or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to China-Britain Business Council.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like China-Britain Business Council.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like China-Britain Business Council that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Site Reliability Engineering Manager
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at China-Britain Business Council.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at China-Britain Business Council and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at China-Britain Business Council
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If China-Britain Business Council uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
