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For Companies At a Glance
- Tasks: Manage our Learning Management System and support colleagues with engaging learning experiences.
- Company: Join Holland & Barrett, a leader in health and wellness committed to inclusivity and innovation.
- Benefits: Enjoy a 25% employee discount, pension contributions, and exclusive perks from various retailers.
- Why this job: Be part of a mission-driven team that values creativity and collaboration in a fast-paced environment.
- Qualifications: Experience with LMS administration and strong communication skills are essential.
- Other info: This role is hybrid, requiring office presence at least twice a week.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.
The Role
Ready to empower thousands of colleagues with innovative learning experiences? We’re looking for an enthusiastic LMS Coordinator to join our Learning & Development team in Nuneaton. You’ll own the day-to-day administration of our Learning Management System - uploading content, creating users, coordinating bookings and generating insightful reports. As the go-to expert, you’ll troubleshoot issues, produce clear user guides and collaborate closely with L&D colleagues to roll out engaging, accessible learning experiences for our 10,000+ colleagues across Retail, Distribution, Hubs, BLX and International. This is your chance to blend technical know-how with creative problem-solving, shaping how Holland & Barrett learns and grows in a fast-paced, mission-driven environment.
Key Responsibilities:
- Provide frontline support for LMS users, resolving issues and answering queries promptly
- Administer user accounts, course creation, event bookings and content organisation
- Collaborate with teams and SMEs to create learning pathways
- Upload and schedule learning materials, compliance modules and specialised licences
- Act as an LMS specialist, ensuring consistency and best practice across the system
- Produce and maintain internal user guides, FAQs and quick-reference materials
- Generate, analyse and distribute engagement and compliance reports to stakeholders
- Manage training extension requests and bespoke learning support tickets
Location: This role is based in Nuneaton with requirements to be in the office at least twice a week.
The Person
- Proven experience administering an LMS (e.g., Docebo, SuccessFactors, Cornerstone, Moodle)
- Proficient in Microsoft Office (Excel reporting, Word, PowerPoint) with strong data-handling skills
- Excellent verbal and written communication, able to simplify technical concepts
- Highly organised with impeccable attention to detail and the ability to prioritise
- Creative problem-solver who thrives in a fast-moving, collaborative environment
- Comfortable liaising with multiple teams to coordinate launches and updates
- An initiative-taking, “can-do” attitude with a passion for continuous improvement
- Enthusiastic about using technology to make learning engaging and effective
What we offer
Our Benefits for this role include, but not limited to:
- H&B Employee Discount - 25%
- Pension company contribution
- Exclusive benefits, free advice and savings from a range of retailers and providers
- And many more!
We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues’ unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.
Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).
LMS Coordinator employer: China-Britain Business Council
Contact Detail:
China-Britain Business Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land LMS Coordinator
✨Tip Number 1
Familiarise yourself with various Learning Management Systems (LMS) like Docebo, SuccessFactors, or Moodle. Understanding the specific features and functionalities of these platforms will give you an edge during discussions and demonstrate your proactive approach.
✨Tip Number 2
Brush up on your data-handling skills, especially in Microsoft Excel. Being able to generate and analyse reports effectively is crucial for this role, so consider practising with sample datasets to showcase your proficiency.
✨Tip Number 3
Prepare to discuss your experience in troubleshooting and providing user support. Think of specific examples where you've resolved issues or improved user experiences, as this will highlight your problem-solving skills and customer service orientation.
✨Tip Number 4
Showcase your collaborative spirit by thinking of ways you've worked with different teams in the past. Be ready to share how you coordinated projects or learning initiatives, as this aligns perfectly with the role's requirements.
We think you need these skills to ace LMS Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an LMS Coordinator. Familiarise yourself with the key tasks such as administering user accounts, troubleshooting issues, and generating reports.
Tailor Your CV: Highlight your relevant experience with Learning Management Systems and any technical skills that align with the job description. Be specific about your proficiency in tools like Docebo or Moodle, and showcase your data-handling abilities.
Craft a Compelling Cover Letter: Use your cover letter to express your enthusiasm for the role and the company’s mission. Mention how your skills and experiences make you a great fit for the position and how you can contribute to their commitment to health and wellness.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that your application is clear, concise, and free of mistakes to make a strong impression.
How to prepare for a job interview at China-Britain Business Council
✨Show Your LMS Knowledge
Make sure to brush up on your experience with Learning Management Systems. Be prepared to discuss specific platforms you've used, like Docebo or Moodle, and share examples of how you've successfully managed user accounts and content.
✨Demonstrate Communication Skills
Since the role requires excellent verbal and written communication, practice explaining technical concepts in simple terms. You might be asked to describe how you would create user guides or FAQs, so think about how you can make complex information accessible.
✨Highlight Your Organisational Skills
This position demands impeccable attention to detail and strong organisational abilities. Prepare to discuss how you prioritise tasks and manage multiple projects simultaneously, especially in a fast-paced environment.
✨Emphasise Your Problem-Solving Approach
As a creative problem-solver, be ready to share examples of challenges you've faced in previous roles and how you overcame them. This could involve troubleshooting LMS issues or collaborating with teams to enhance learning experiences.
