At a Glance
- Tasks: Lead recovery efforts for Major Incidents and ensure smooth tech services.
- Company: Join Holland & Barrett, a leader in health and wellness.
- Benefits: Enjoy private medical insurance, cycle-to-work scheme, and product discounts.
- Other info: Hybrid working model with 2 days in the office each week.
- Why this job: Make a real impact in a fast-paced IT Operations team.
- Qualifications: Strong organisational skills and a solutions-focused mindset required.
The predicted salary is between 60000 - 80000 £ per year.
Holland & Barrett is seeking an Incident Manager to ensure smooth technology services within a fast-paced IT Operations team. You’ll take ownership of Major Incidents, coordinating recovery efforts while maintaining clear communication with stakeholders.
This full-time role offers a hybrid working model from London or Nuneaton, requiring 2 days in the office each week. The position necessitates strong organizational skills and a solutions-focused approach.
Benefits include:
- Private medical insurance
- A cycle-to-work scheme
- Discounts on products
Lead Major Incident Manager - IT Operations (Hybrid) employer: China-Britain Business Council
Holland & Barrett is an excellent employer, offering a dynamic work environment where innovation and collaboration thrive. With a strong focus on employee well-being, the company provides comprehensive benefits such as private medical insurance and a cycle-to-work scheme, alongside opportunities for professional growth within a supportive team. The hybrid working model allows for flexibility, making it an attractive choice for those seeking a meaningful career in IT Operations.
Contact Details:
China-Britain Business Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Lead Major Incident Manager - IT Operations (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to folks in the IT Operations field, especially those at Holland & Barrett. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your Major Incident Management skills. Think of real-life examples where you’ve successfully managed incidents and how you communicated with stakeholders. We want to hear your stories!
✨Tip Number 3
Show off your organisational skills! During the interview, demonstrate how you prioritise tasks and manage time effectively. Use specific scenarios to illustrate your solutions-focused approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Lead Major Incident Manager - IT Operations (Hybrid)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Lead Major Incident Manager role. Highlight your organisational skills and any previous experience in managing major incidents to show us you’re the right fit.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT operations and how your solutions-focused approach can benefit our team. Keep it concise but impactful!
Showcase Your Communication Skills:Since clear communication is key in this role, make sure to demonstrate your ability to communicate effectively in your application. Whether it’s through your CV or cover letter, let us see how you can keep stakeholders informed during major incidents.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach all your documents in one go. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at China-Britain Business Council
✨Know Your Incidents
Familiarise yourself with common major incidents in IT operations. Be ready to discuss how you would handle specific scenarios, showcasing your problem-solving skills and experience in coordinating recovery efforts.
✨Communication is Key
Since this role involves maintaining clear communication with stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated during past incidents, ensuring everyone was on the same page.
✨Showcase Your Organisational Skills
Prepare to demonstrate your organisational abilities. Think of times when you successfully managed multiple tasks or incidents simultaneously, and be ready to explain your approach to prioritising and delegating responsibilities.
✨Embrace the Solutions-Focused Mindset
Holland & Barrett values a solutions-focused approach. Come equipped with examples of challenges you've faced and how you turned them into opportunities. This will show that you're proactive and ready to tackle any issues head-on.
