At a Glance
- Tasks: Lead a team to create exceptional customer experiences and drive store success.
- Company: Join Holland & Barrett, a trusted name in health and wellness for over 150 years.
- Benefits: Enjoy competitive pay, 28 days holiday, virtual GP access, and exclusive discounts.
- Other info: Be part of an inclusive culture that values diverse perspectives and personal development.
- Why this job: Make a real impact in a fast-paced retail environment while supporting your team's growth.
- Qualifications: Retail or customer service experience with strong leadership and communication skills.
The Marlowes Centre, Hemel Hempstead - Hertfordshire
12 Week Fixed-Term Contract | 10 hours per week
£14.00 per hour
Intro
At Holland & Barrett, we're trusted partners in helping people make health and wellness a way of life. As a Supervisor, you'll play an important role in creating an exceptional store experience by leading with confidence, supporting your team to grow and helping customers find the right products for their individual wellness journeys.
If you're passionate about people, enjoy coaching others and thrive in a fast-paced retail environment, we'd love to hear from you.
What you'll be doing
- Lead by example, supporting the Store Manager to deliver exceptional customer experiences and achieve store goals.
- Coach, motivate and develop colleagues, helping them build confidence, product knowledge and deliver their best every day.
- Complete our Qualified to Advise training to provide trusted health and wellness guidance to customers.
- Drive sales, stock availability, visual merchandising and operational excellence across the store.
- Support commercial performance through effective planning, cost control, compliance and safe working practices.
- Create a positive, inclusive environment where colleagues feel supported and customers enjoy every visit.
What you'll bring
- Experience in retail or customer service, with the confidence to lead and inspire others.
- Excellent communication skills and the ability to build positive relationships with colleagues and customers.
- A passion for health and wellness, with curiosity to keep learning and developing your product knowledge.
- Strong organisational skills and the ability to make sound decisions in a busy retail environment.
- Confidence using digital tools and technology to support customers and day-to-day store operations.
- 28 days' holiday, including bank holidays.
- 24/7 Virtual GP access.
- Annual free at-home health testing kit (after 6 months' service).
- Access to our Employee Assistance Programme and a network of Mental Health First Aiders whenever you need support.
- Life assurance (2x salary, after 6 months' service).
- £50 colleague product allowance on Holland & Barrett products (after 6 months' service).
- 25% colleague discount in store and online.
- Access to cashback and discounts from a wide range of retailers.
- Free Wellhub membership, with discounted access to gyms, studios and premium wellbeing apps.
- Cycle to Work scheme.
About Holland & Barrett
For over 150 years, Holland & Barrett has been helping people take positive steps towards better health and wellbeing. Today, we're proud to be one of Europe's leading health and wellness retailers, combining trusted expertise with evidence-led products and advice to support everybody on their unique wellness journey.
Inclusion & accessibility statement
At Holland & Barrett, we believe diverse perspectives make us stronger. We're committed to creating an inclusive workplace where everyone feels respected, valued and able to thrive. If you require any adjustments during the recruitment process, please let us know, we'll be happy to support you.
We use an online interview process designed to help every candidate showcase their strengths. The process is backed by AI but managed by humans.
Please note that vacancies may close early if we receive a high volume of applications.
Supervisor in Hemel Hempstead employer: China-Britain Business Council
Holland & Barrett is an exceptional employer, offering a vibrant work culture in Norwich that prioritises health and wellness. As a Retail Supervisor, you will benefit from generous perks such as up to 28 days of annual leave and comprehensive employee support programmes, all while leading a passionate team dedicated to enhancing customer experiences. With opportunities for personal growth and a flexible working environment, this role is perfect for those seeking meaningful and rewarding employment.
Contact Details:
China-Britain Business Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Hemel Hempstead
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to China-Britain Business Council:Don’t forget to personalise your application for China-Britain Business Council! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at China-Britain Business Council
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that China-Britain Business Council offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at China-Britain Business Council and contribute positively during your temporary stint.
