At a Glance
- Tasks: Lead a team to create exceptional customer experiences and drive store performance.
- Company: Join Holland & Barrett, a trusted name in health and wellness for over 150 years.
- Benefits: Enjoy 28 days holiday, virtual GP access, and discounts on health products.
- Other info: Inclusive workplace committed to diversity and personal development.
- Why this job: Make a real impact in a fast-paced retail environment while supporting your team's growth.
- Qualifications: Retail or customer service experience with strong leadership and communication skills.
The predicted salary is between 24750 - 30250 £ per year.
Fully flexible - 5 out of 7 days per week. Monday - Friday: 8:30am – 8pm, Saturday: 9am – 8pm & Sunday: 10am – 7pm
At Holland & Barrett, we're trusted partners in helping people make health and wellness a way of life. As a
Supervisor , you'll play an important role in creating an exceptional store experience by leading with confidence, supporting your team to grow and helping customers find the right products for their individual wellness journeys.
If you're passionate about people, enjoy coaching others and thrive in a fast-paced retail environment, we'd love to hear from you.
- What you'll be doing
- Lead by example, supporting the Store Manager to deliver exceptional customer experiences and achieve store goals.
- Coach, motivate and develop colleagues, helping them build confidence, product knowledge and deliver their best every day.
- Complete our Qualified to Advise training to provide trusted health and wellness guidance to customers.
- Drive sales, stock availability, visual merchandising and operational excellence across the store.
- Support commercial performance through effective planning, cost control, compliance and safe working practices.
- Create a positive, inclusive environment where colleagues feel supported and customers enjoy every visit.
- What you'll bring
- Experience in retail or customer service, with the confidence to lead and inspire others.
- Excellent communication skills and the ability to build positive relationships with colleagues and customers.
- A passion for health and wellness, with curiosity to keep learning and developing your product knowledge.
- Strong organisational skills and the ability to make sound decisions in a busy retail environment.
- Confidence using digital tools and technology to support customers and day-to-day store operations.
- 28 days' holiday, including bank holidays.
- 24/7 Virtual GP access.
- Annual free at-home health testing kit (after 6 months' service).
- Access to our Employee Assistance Programme and a network of Mental Health First Aiders whenever you need support.
- Life assurance (2x salary, after 6 months' service).
- £50 colleague product allowance on Holland & Barrett products (after 6 months' service).
- 25% colleague discount in store and online.
- Access to cashback and discounts from a wide range of retailers.
- Free Wellhub membership, with discounted access to gyms, studios and premium wellbeing apps.
- Cycle to Work scheme.
Please note that vacancies may close early if we receive a high volume of applications.
About Holland & Barrett
For over 150 years, Holland & Barrett has been helping people take positive steps towards better health and wellbeing.
Today, we're proud to be one of Europe's leading health and wellness retailers, combining trusted expertise with evidence-led products and advice to support everybody on their unique wellness journey.
Inclusion & accessibility statement
At Holland & Barrett, we believe diverse perspectives make us stronger.
We're committed to creating an inclusive workplace where everyone feels respected, valued and able to thrive.
If you require any adjustments during the recruitment process, please let us know, we'll be happy to support you.
We use an online interview process designed to help every candidate showcase their strengths. The process is backed by AI but managed by humans.
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Supervisor in Glasgow employer: China-Britain Business Council
Holland & Barrett is an exceptional employer, offering a vibrant work culture in Norwich that prioritises health and wellness. As a Retail Supervisor, you will benefit from generous perks such as up to 28 days of annual leave and comprehensive employee support programmes, all while leading a passionate team dedicated to enhancing customer experiences. With opportunities for personal growth and a flexible working environment, this role is perfect for those seeking meaningful and rewarding employment.
Contact Details:
China-Britain Business Council Recruitment Team
