At a Glance
- Tasks: Lead a team, inspire colleagues, and ensure exceptional customer experiences.
- Company: Join Holland & Barrett, a leader in health and wellness retail.
- Benefits: Enjoy 28 days annual leave, discounts, and wellbeing support.
- Other info: Inclusive environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Retail or customer service experience; passion for health and wellness.
The predicted salary is between 28000 - 29000 € per year.
5 over 7 days per week, including Saturday OR Sunday and with responsibilities to open and close the store.
Store Location: Gyle Centre, Gyle Avenue, Edinburgh
Working Pattern: 30 hours per week
Hourly Rate: £14.00 per hour
Do you enjoy leading a team and helping others grow? Are you motivated by delivering great customer experiences and making a real difference in people's wellbeing? At Holland & Barrett, our Retail Supervisors play a key role in inspiring colleagues, driving performance, and ensuring every customer leaves feeling better than when they arrived.
What you’ll do:
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer‑first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Who you are:
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
What we offer:
- Up to 28 days Annual Leave
- 25% discount in store and online (plus free delivery)
- Life Assurance
- Exclusive discounts on well-known brands
- Access to ‘Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Ready to lead with purpose and make wellness your work? Apply today to join Holland & Barrett as a Supervisor and help us inspire healthier lives every day. Vacancies may close once sufficient applications are received; please apply as soon as possible to avoid disappointment.
Supervisor in Edinburgh employer: China-Britain Business Council
Holland & Barrett is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a supportive work culture where team leadership and customer service excellence are celebrated. Located in the vibrant Gyle Centre, Edinburgh, our Supervisors enjoy competitive pay, generous annual leave, and exclusive discounts, alongside access to wellness resources that promote both personal and professional development. Join us to make a meaningful impact on health and wellness while thriving in a diverse and inclusive environment.
Contact Detail:
China-Britain Business Council Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Holland & Barrett. Understand their values and how they prioritise customer wellbeing. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or motivated others. Be ready to share these during your interview to demonstrate your ability to inspire and drive performance, just like a true Supervisor should.
✨Tip Number 3
Show your passion for health and wellness! Since Holland & Barrett is all about helping others make positive choices, be prepared to discuss why health and wellness matter to you. This will resonate with the interviewers and highlight your fit for the role.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team dynamics or store operations. This shows your enthusiasm and helps you gauge if the role is right for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Supervisor in Edinburgh
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, highlight any experience you have in leading teams or motivating others. We want to see how you can inspire your colleagues and drive performance, so share specific examples that showcase your leadership style.
Emphasise Customer Service Experience:Since delivering great customer experiences is key for us, make sure to mention any relevant retail or customer service experience. Talk about how you've gone above and beyond to help customers and create a positive atmosphere in previous roles.
Be Authentic and Passionate:Let your passion for health and wellness shine through in your application. We love candidates who are curious and genuinely care about helping others make positive choices, so don’t be shy about sharing your personal interests in this area.
Apply Through Our Website:To ensure your application gets the attention it deserves, make sure to apply directly through our website. This way, we can easily track your application and get back to you as soon as possible. Don’t wait too long – apply today!
How to prepare for a job interview at China-Britain Business Council
✨Know the Company Inside Out
Before your interview, take some time to research Holland & Barrett. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or improved performance. Be ready to discuss how you can inspire colleagues and create a customer-first culture.
✨Demonstrate Your Customer Service Passion
Holland & Barrett is all about delivering great customer experiences. Think of specific instances where you've gone above and beyond for a customer. Highlight your ability to listen actively and solve problems, as these are key traits for the role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the store's operations, team dynamics, or training opportunities. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
