At a Glance
- Tasks: Lead a team, inspire colleagues, and ensure exceptional customer experiences.
- Company: Join Holland & Barrett, a leader in health and wellness retail.
- Benefits: Enjoy competitive pay, discounts, and a supportive work environment.
- Other info: Flexible hours with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's wellbeing while developing your leadership skills.
- Qualifications: Retail or customer service experience; passion for health and wellness.
The predicted salary is between 30000 - 40000 £ per year.
Store Location: Fenchurch Street, London
Working Pattern: 20 hours per week
Hourly Rate: £15.09 per hour
Do you enjoy leading a team and helping others grow? Are you motivated by delivering great customer experiences and making a real difference in people's wellbeing? At Holland & Barrett, our Retail Supervisors play a key role in inspiring colleagues, driving performance, and ensuring every customer leaves feeling better than when they arrived.
What you'll do:
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer-first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Who you are:
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
What we offer:
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- Life Assurance
- Exclusive discounts on well-known brands
- Access to ‘Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Supervisor in City of Westminster employer: China-Britain Business Council
Holland & Barrett is an exceptional employer located in the vibrant Fenchurch Street area of London, offering a supportive work culture that prioritises employee growth and wellbeing. As a Retail Supervisor, you will benefit from comprehensive training, generous annual leave, and exclusive discounts, all while being part of a team that values diversity and inclusivity. Join us to inspire others, enhance customer experiences, and make a meaningful impact in the health and wellness sector.
Contact Details:
China-Britain Business Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in City of Westminster
✨Tip Number 1
Get to know the company culture! Before your interview, check out Holland & Barrett's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've motivated a team or solved a problem. We want to hear how you lead by example, so be ready to share those experiences during your chat with us.
✨Tip Number 3
Show your passion for health and wellness! Whether it's through personal experiences or knowledge about products, let us see your enthusiasm. This will resonate well with our customer-first culture and make you stand out.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready. This shows your interest in the role and helps you figure out if we're the right fit for you too. And remember, apply through our website for the best chance!
We think you need these skills to ace Supervisor in City of Westminster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Supervisor role. Highlight your leadership experience and how you've motivated teams in the past. We want to see how you can inspire others just like we do at StudySmarter!
Show Your Passion:Let your enthusiasm for health and wellness shine through in your application. Share any relevant experiences or interests that align with our values. We love seeing candidates who are genuinely excited about making a difference!
Be Clear and Concise:Keep your writing straightforward and to the point. Use clear language to describe your skills and experiences. We appreciate applications that are easy to read and get straight to the good stuff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at China-Britain Business Council
✨Know the Company Inside Out
Before your interview, take some time to research Holland & Barrett. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. Highlight how you can inspire others to achieve great results.
✨Demonstrate Customer-Centric Thinking
Holland & Barrett places a strong emphasis on customer experience. Be ready to discuss how you would maintain a customer-first culture in the store. Think of specific strategies you could implement to enhance customer satisfaction.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and adaptability. Practice responding to scenarios related to team dynamics, stock management, and compliance. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
